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What did Citi learn from its early-1990s near-death experience? Not enough, apparently | TIME.com
From the prologue to Phillip L. Zweig's Wriston: Walter Wriston, Citibank, and the Rise and Fall of American Financial Supremacy (1995): To bring Citicorp back from the brink in the face of endless criticism, John Reed drew on the capacity for pain he had tapped into as chief of the once-troubled co...