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United Airlines Drags Passenger Off Flight & Twitter Deletes Critical Tweets - Beyond Social Media, Episode 183
Co-hosts B.L. Ochman and David Erickson discussed United Airlines' brutally dragging a paying customer off a flight, the social media outrage that ensued, and the monumentally disasterous public relations response; White House spokesman Sean Spicer's disasterous Hitler comparisons; Twitter's deleting tweets critical of United Airlines on the one hand, and Twitter's standoff with Homeland Security in defense of freedom of speech on the other hand; a Whopper of a Burger King ad; Amazon's new social media influencer program; Ooola Ooola Zod aliens; several very clever bots; ...and much, much more. #UnitedAirlines #PublicRelations #CrisisCommunications #Podcast