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This Printer Isn't Working (Diagnostic Ping-Pong) - Andrew James Whalan
“Hi I’m just ringing about the printer. It’s not working.” It was the printer just over the partition from me. I had taken it on myself to try and fix it. But I was not a desktop support person any more. I had: Checked the printer had paper, no jams and enough ink Stopped and restarted the printer …