I work in a decent sized, local, indie bookstore. It’s a great job 99% of the time and a lot of our customers are pretty neat people. Any who, middle of the day this little old lady comes up. She’s lovably kooky. She effuses how much she loves the store and how she wishes she could spend more time in it but her husband is waiting in the car (OH! I BETTER BUY HIM SOME CHOCOLATE!), she piles a bunch of art supplies on the counter and then stops and tells me how my bangs are beautiful and remind her of the ocean (“Wooooosh” she says, making a wave gesture with her hand)
Ok. I think to myself. Awesomely happy, weird little old ladies are my favorite kind of customer. They’re thrilled about everything and they’re comfortably bananas. I can have a good time with this one. So we chat and it’s nice.
Then this kid, who’s been up my counter a few times to gather his school textbooks, comes up in line behind her (we’re connected to a major university in the city so we have a lot of harried students pass through). She turns around to him and, out of nowhere, demands that he put his textbooks on the counter. He’s confused but she explains that she’s going to buy his textbooks.
He goes sheetrock white. He refuses and adamantly insists that she can’t do that. It’s like, $400 worth of textbooks. She, this tiny old woman, bodily takes them out of her hands, throws them on the counter and turns to me with a intense stare and tells me to put them on her bill. The kid at this point is practically in tears. He’s confused and shocked and grateful. Then she turns to him and says “you need chocolate.” She starts grabbing handfuls of chocolates and putting them in her pile.
He keeps asking her “why are you doing this?” She responds “Do you like Harry Potter?" and throws a copy of the new Cursed Child on the pile too.
Finally she’s done and I ring her up for a crazy amount of money. She pays and asks me to please give the kid a few bags for his stuff. While I’m bagging up her merchandise the kid hugs her. We’re both telling her how amazing she is and what an awesome thing she’s done. She turns to both of us and says probably one of the most profound, unscripted things I’ve ever had someone say:
"It’s important to be kind. You can’t know all the times that you’ve hurt people in tiny, significant ways. It’s easy to be cruel without meaning to be. There’s nothing you can do about that. But you can choose to be kind. Be kind.”
The kid thanks her again and leaves. I tell her again how awesome she is. She’s staring out the door after him and says to me: “My son is a homeless meth addict. I don’t know what I did. I see that boy and I see the man my son could have been if someone had chosen to be kind to him at just the right time.”
I’ve bagged up all her stuff and at this point am super awkward and feel like I should say something but I don’t know what. Then she turns to me and says: I wish I could have bangs like that but my darn hair is just too curly.“ And leaves.
And that is the story of the best customer I’ve ever had. Be kind to somebody today.
If you inherently long for something, become it first. If you want gardens, become the gardener. If you want love, embody love. If you want mental stimulation, change the conversation. If you want peace, exude calmness. If you want to fill your world with artists, begin to paint. If you want to be valued, respect your own time. If you want to live ecstatically, find the ecstasy within yourself. This is how to draw it in, day by day, inch by inch.
Try to pay special attention to taking care of yourself. If you’re hungry, feed yourself. If you’re tired, take a nap. When you’re ready to take on the world each day, get out there and shine your light! Create positive affirmations for yourself, and say them at the beginning of each and every day; things like;
Today will be an amazing day!
Today I am filled with energy and love!
Today I will give it my all and go to bed leaving the world a better place!
It’s astounding how things as simple as words can impact our beliefs. Please try to make moment to do this; whether it’s in the shower, on your way to work, or before bed. Even if you don’t believe what you’re saying, you must continue, for sometimes it takes a while to alter one’s attitude and state of mind.
Your mindset can make or break you. If you believe something to be bad, then it will simply be bad. However, if you make a point of looking for the light amidst the darkness, it can turn your whole world into one filled with beauty.