us schedule

talesfromcallcenters: Put down that sword!

So technically I work at an IT helpdesk, but since this one was more dispatch than tech support, I figured it fit better here. Nothing special, but it kinda made me grin.

Me: [College] IT Helpdesk, this is Quill, how can I help you?

Caller: Yeah hi, I’m an instructor for [College] for Kids, I was gonna ask [Specific Campus] IT if they had an empty computer lab.

Okay, not the most unusual thing ever, a lot of the kid summer programs use computer labs, but I did wonder a.) who left this teacher high and dry like that and b.) why she was calling tech support to book a computer lab, we have the keys but usually it’s a different department that schedules room use.

Me: Wait, a whole computer lab? I don’t really…

Caller: Yeah, just like ten or eleven computers - I had all outdoor activities planned for today but with the heat advisory and all…

Me: Ohhh, got it.

I’d love to say we’re having a heat wave in my state right now, but no, it’s just June. It’s supposed to be up around/over 110F all week, and even the construction projects in at least one part of town have been postponed until August. Forget outdoor activities.

So I’m starting into the info-gathering spiel, just making sure I can give [Campus] something to run with, and she’s fading in and out. Also not unusual, this campus is way out in the boonies and we often have to half-shout a conversation when the caller’s on a cell. Finally, I have to interrupt because I can hardly hear her at all.

Me: I’m sorry, I think we have a bad connection, where did you say–

Caller: *slightly shouting* Oh my god are you okay!?

Me: *thrown off, stares at phone* W-wha…? *what, did she think I dropped dead?*

Caller: Put down that sword!

Me: …

Caller: Okay, everybody put down your swords right now, no more swords, we’re done! *pulls phone away from face and continues to scold kids in the background*

Finally my brain catches on and I give an involuntary snort. Oh. Hadn’t realized she was actually in class right then.

Caller: *a couple more seconds of ranting and are-you-okay, finally gets back to the phone with a nervous little laugh* Hah, yeah, so… gotta do something with these kids…

Me: Not a problem, I’ll call the campus cell.

She gives me that genuine, harried thank you of a slightly overwhelmed daycare teacher and I’m still grinning as I dial [Campus] IT. Like I said, nothing special, but at least it broke up the monotony of constant PIN resets.

By: quilladdiction

anonymous asked:

Why do you guys always post a lot at once, and then go a little bit without posting, before posting about her bunch? Wouldn't it make more sense, especially with there being three of you, to have a queue filled at all times so aesthetics are being posted around the clock, rather than in bursts?

well, motivation isnt always a constant; we have random bursts of energy/creativity and we use that to make aesthetics. remember, we dont only make aesthetics, we might write or draw in our spare times for our personal blogs! if we used the queue and queued the asks for a requested aesthetic, there would be a gap between when the ask is posted and when the aesthetic is posted, which would be not great. we could use the schedule function, but that would be difficult to mediate/control if something went wrong/didnt post at the correct time. ♡

kids won on the doodle comic poll but I wanted to doodle these two together anyway because I’m not the boss of me

morally dubious sass pals judge locals while sharing latest gossip on hexes

The lawyers who designed the Paris Agreement (many of them American) were highly aware of US electoral schedules. That’s why they made the process for exiting the Agreement take four years. Trump may have announced the US’s intention to leave yesterday, but it won’t take effect until 4 November, 2020. And he is up for election on 3 November, 2020. In other words, the decision to leave Paris doesn’t belong to Donald Trump. It belongs to every American who votes in 2020.
—  Thomas Hale, Associate Professor of Global Public Policy at the Blavatnik School of Government, University of Oxford
6

countdown to jackson’s birthday: #KingJacksonDay
abc’s of jackson: z is for zealous

Today is the day we celebrate the most thoughtful, caring, wonderful, handsome, grateful, funny, loving man alive. Jackson Wang!  I know you’ll probably never read this but just some thoughts:  I really hope you’re doing well.  Everyone has been so worried for you while you’ve been sick and I just hope that you’ve recovered fully.  I hope you know you don’t have to force yourself and push yourself beyond your limits just to please the fans, we’ll always understand if you don’t feel well enough to meet with us or go to schedules.  Your health is always the number one priority, as you say yourself.  We’ll always wait for you to feel your best, even if it takes ten years, twenty years, one hundred years!  We’ll always be by your side.  I hope you’re able to enjoy your birthday to the fullest knowing that your fans care a lot for you. Thank you so so so much for working so hard to make us happy.  I love you so much and becoming your fan has been one of the best decisions of my life. Happy birthday!  I’m so grateful that you were born. ❤

I was doing you a favor by playing the long game...

I too was playing yet another long game by holding on to this for so long.

SO I had read earlier today the owner of a previous job of mine passed away. This was a place that tried to screw me pretty hard and I took some pro revenge on. It drug up some angry old feelings, so why not take an equal dose of catharsis?

WARNING: This is a doozy so strap in if you dare, no TL;DR it wouldn’t do justice.

So this takes place almost a decade ago. I was working as a department manager for a fairly large privately owned pest control company. Their color scheme was black and yellow, much like the taxi’s the owner’s dad used to drive. Since the taxi industry would be around for ever(hello Uber/Lyft) so would this pest control company, (this is important later) or so the owner used to parrot constantly. My job was to over see the techs doing treatments and set their stops and generally manage assorted insect control services, inventory, payroll for that dept, etc etc. I had taken the job from the owners son who took it from the previous manager who they demoted and yet stayed in the dept…this is important later. The owners son was a late 30’s early 40’s man child. I mean if he had dialed it back a few degrees he would have been an awesome guy, but anytime booze was involved he was a mess. If it was weed, he turned into the stereo typical obnoxious stoner making nothing but bad Jamaican accented jokes. He also hit on anything younger than him that moved…while being married w a pregnant wife. But I digress, the owner was a piece of work too, old Jewish guy who was as racist as he was old, not with any kind of seething hatred. Just a “this is the way it is” type attitude. My fave line of his, “The sky is blue, Ch#@ks know math, N@&ers are lazy, Jews know gold. What else is new” Like it was the most clever thing of all time. Finally now on to the revenge and need for such.

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