First Complaint Ever
I had my first complaint against me today. They complained DIRECTLY TO CORPORATE. Like they looked it up, called them, and complained. They said “She was rude, asking why I was always in the store. Had both earbuds in, talking on the phone. Never asks if she can bag my items.”
1: yes I pointed out that you’re in there alot I probably said “hello again! Did you forget something yesterday? How you doin today?” I use it as a CONVERSATION STARTER. I don’t usually recognize people easily, so I was proud of myself for remembering you. I have Asperger’s Disorder (high functioning autism). It’s easier for me to talk to you that way.
2: I never talk on the phone at work, or at all really. We also only get 1 radio station that only plays sappy love pop songs after 7pm. I’m there every single day. It’s the SAME TEN SONGS EVERY HOUR.
I had ONE earbud in listening to my music on a LOW VOLUME. I PAUSE IT if someone needs me, or if they’re talking to me. It doesn’t interfere with my work. It makes me happier and more cheerful. It makes my day go by faster and more productively if I’m not constantly thinking “oh my God I hate this song I can’t wait to go home” and instead thinking “I love this song I like coming to work to talk to people and listen to my music”
3: I always ALWAYS ask if I can bag your items, we’re not supposed to if it’s less than 3 items but I usually ask anyway. If I don’t ask to bag your milk or something, it’s either because
a) I think you’re busy and don’t want to bother you with a question you might find stupid
b) all the bags are full and I need you to move them so I can bag things.
Or c) I know that this item doesn’t fit in a bag, is too heavy for a bag, or it would rip the bag with it’s sharp corners if I put it in there.
We don’t even have the corporate number on our receipts. We have a survey you can do to get a pretty good coupon. They could have done the survey. We still would have known about it, we actually check our surveys. But they chose to LOOK UP THE CORPORATE NUMBER, AND COMPLAIN. Using my name and my store. Specifically only me at only this store. I was just doing my job, and now any employee with earbuds in are to be IMMEDIATELY TERMINATED. Thanks alot, now I have to listen to either complete silence, or the worst music on the radio.