Provenance Pre-order Problems?
I emailed my editor to ask about the folks who’ve had their pre-orders cancelled. Amazon apparently says there should be no problems with the pre-order, and suggest that it’s orders of particular editions? Which doesn’t make sense to me? But at any rate, my editor tells me that
If the customers can send you receipts or order history, we can take a closer look. Let me know and I’ll jump right on it.
So if you’re in this situation, with a cancelled Amazon pre-order, please feel free to send me details at ann at annleckie.com (in whatever form is easiest to you–a screenshot with personal info smeared out, a c&p without personal info, something else) and I’ll send it on to my editor to see what he can discover for you.