now my employers are lovely to me. i have no complaints about them. however, the CUSTOMERS are what make my life a lovely hell (always right before i go on break too)
so. i’m running orders. this basically means i take fast food food and place it into fast food bags and give it to the customer, say “have a good day” and move on.
so i see two orders on my screen. cool! one’s a cheese burger and small fries, the other is a chicken burger and something else. idk. cheese burger appears, i take it and call it out. now, i didnt take this order, so idk what this guy looks like. so im like “cheese burger and a small fry?” and this guy comes up and im pretty sure i LOOK AT HIM AND REPEAT WHAT I JUST SAID and he says “yes, thank you” takes the bag and leaves. one order down. awesome.
so i run the next order, bring it over, call it out, and the second guy comes over and stares at me with fucking knives in his eyes. and im like “(whatever the order was)” and he’s like “No.”
so at this point i put on my best customer service face and ask him what his order was, and he says “cheeseburger and a small fry”
so actually fuck my entire life, the other guy took his order. i explain this, ask if he saw where he went, like maybe we can get it back? we cant so i say itll be right up bc a cheeseburger takes two seconds to make. this guy says VERY sternly, “GIVE ME MY MONEY BACK” then he’s YELLING at my coworker to give him his money back, and she cant, bc she’s not a manager, and eventually my manager comes over and he solved the situation idk i went on break.
ANYWAYS if anyone is still reading this, the moral of the story is that you should REALIZE THAT PEOPLE BEHIND THE COUNTER HAVE L I V E S AND ARE P E O P L E. AND IT IS NOT ALWAYS OUR FAULT THAT YOU ARE IMPATIENT AND THAT SOME OTHER DICKHEAD STOLE YOUR ORDER.
thank you, rant over