TalesFromTheFrontDesk: A newbie having a happy shift
Hello fellow hotelpeops, I’m new at the whole “working at a hotel”-thing. Didn’t get much information before starting, so I felt like a complete idiot most of the time for the last 3 weeks. So much I don’t know. I’ve never worked at a hotel and it kind of got sprung on me, you know. Making some mistakes, feeling pretty shitty most days.
But, I think I’m slowly getting there. Tonight, after a hellish week I got my first guest that seemed really happy with my service. He even said “write your name down, cause you’re gonna get some awesome reviews!” Doesn’t matter if he does it (even though it would really mean a lot to me. Is this normal? Should I really be THIS happy about guests being happy?) But seriously, this day really makes me think I could actually get through this.
Just wanted to share this with you guys, since I don’t know much hotel workers. :) Me is very happy.