I really hate people who are jerks to employees who are just trying to do their job.
Last night I went to Walmart at 11 pm to get bananas for smoothies and the lady in front of me at the register waited for the cashier to ring up a large pile of boys clothing, then without even looking in her purse, said she didn’t have her card.
Next to us was a boy who was clearly brand new, having trouble with his register, so while my cashier was waiting to get approval to cancel the woman’s transaction, she apologized to me then went to help the kid. The guy behind me in line kept making comments about how if he worked there he’d fire the cashier for taking so long. She came back and apologized to me again and got through my transaction being efficient and friendly.
As I grabbed my bags (because naturally I ended up leaving with a few more items) I heard her ask how the guy’s night was going and he said, “It’d be a lot better if yo’ old ass would hurry the fuck up, damn. Y'all lucky yo’ ass ain’t get fired for this slow ass shit.”
So, being someone who has worked quite some time in customer service and who also isn’t a fucking piece of shit, without thinking I turned back around and said, “Is that how your mother raised you? To be a rude asshole to someone trying to do their job? It’s not her fault registers don’t always work. They’re machines. It’s not her fault a new employee needs help learning. And it sure as hell isn’t her fault customers like you make it harder for her to do her job.”
And then I hurried to my car for fear of being fucking jumped because he did not look happy with my comments.