That's....not how sales work
I work at the mall and for Black Friday out sale was BOGO free in certain specific categories with no mixing and matching across them. None of these categories included our most popular items: dresses, tops, and jewelry. The sale extended through the entire weekend. On Monday, we went back to one of the sales we usually have, BOGO half off tops and dresses.
This woman walks in on Monday and says to me, “my daughter and I came in this weekend and got these tops that she liked. Of course she didn’t like anything that was part of the sale hahaha. But I got the email this morning that said the tops are BOGO half off now. So can you guys do a price adjust for me since they’re cheaper now?”
“No ma'am, we can’t do that.”
“Are you sure? I mean. They weren’t on sale when I got them but they are now.”
“I understand that ma'am but they weren’t on sale when you got them.”
“So you can’t price adjust at all?”
At this point I’m just barely keeping myself from rolling my eyes into oblivion so I tell her I’ll ask my manager. After telling my manager the situation, my manager comes up to the front and tells the customer, “ma'am, it’s totally fine if you want to return these shirts for two other shirts but I can’t and won’t give you these shirts back at a discounted price. Sales don’t work like that. If it wasn’t on sale the day you bought it, you can’t get it on sale now.”
This woman was soooooo upset we wouldn’t give her a ~price adjust~ that it was almost funny.