service workers

That last post is a good example of how decades of neolibral rhetoric and centuries of capitalist production have totally skewed how the greater public view of who is an “economic leech.”

To our modern day economic thought, it is those seen as “not contributing,” typically poor and/or disabled people, the mythical “welfare queen,” the addicted, and the lazy. However, they never take one second to examine if owners of capital are the actual “leeches” to borrow the phrase.

What do the owners of capital contribute besides owning capital that is usually generationally passed? What do owners produce? How are they more worthy of taking the excesses of your labor than the minimum wage service workers, or the single parents, or disabled people?

No one examines WHY those people are poor. They assume they are lazy, that they are choosing to make less and do less. That basic necessities are a privilege to be earned rather than basic right, and that these people do not reach that arbitrary line of personhood. Rather, it is because of the capitalist necessity of near infinite growth and demand for ever greater profits that demands that those that have not have even less.

anonymous asked:

Also plenty of service workers get messed up in people's dirty business (eg for cheating - florists, hotel clerks etc) and no one judges them for that.

Also this.

Meme Thing

Tagged by @pataflan! Thanks! <3

What is a big goal you are working towards?

Trying to be content with what I have. To be satisfied with who I am. 

What’s your aesthetic?

Worn boots, damp moss, redwood needles, chunky scarves, and steaming cups of earl gray tea. 

Do you collect anything?

The snarky part of me wants to say ‘neuroses.’ The less snarky part says, ‘books.’ 

What is a topic you’re always up to talk about?

Books. History. Cats. 

What’s a pet peeve of yours?

People who treat service workers like they’re machines. 

Good advice to give?

Take a deep breath. Hold it for a four count. Let it go. 

Recommend three songs:

Fortune Soul by Blackmill

Intro by The XX

Volvic by Y.O.U.

A food that’s nasty in your opinion:

I will eat nearly anything. Except raw meats. I can’t do raw meats. 

Tagging nine others: @destinyapocalypse, @deleriumofyou, @floranna2, @tsyele, @teklacat, @kauriart, @musicalheart168, @minionripley, @stardustlings

hey but 

shoutout to everyone who got up this morning and went to work or class, or got their kid up, or had to do the grocery shopping while everything was falling to pieces. 

you all did great. whatever you did to get through the day, even if you broke down, you did great. everyone who couldn’t is no less for it, but to every service worker with no sick days and every employee trying to pretend like customer service or routine meant a thing–you did great

you are very brave, and so strong, and you deserve whatever rest you can find. 

I’m honestly really uncomfortable with all the pressure put on service industry workers by people in queer circles to use gender neutral language when interfacing with customers. Like, using gendered terms of respect (sir, ma'am, etc.) is a part of our job; we’re expected to use language that indicates our class position, and gendered terms of respect (including their plurals, ladies, gentleman, etc.) is part of how it is expected that we do that. If we don’t do that, we come across as rude, we don’t receive as many tips, we risk losing a customer interaction, in which the customer has all the power over us economically, not only by not tipping, but by bringing complaints to our managers and undermining our job security. This is the shit people don’t get about working in service. I can’t just walk into your desk job (provided it’s not a service desk job such as customer service, etc.) and start complaining to your boss about your performance and get you fired. And you’re not expected to treat every asshat who walks in with absolute servility and deference.

Yes, getting misgendered sucks, but the reason this is even an issue, the reason that service industry workers are such a visible target of anti-misgendering activism, is because people feel entitled to demand anything from us no matter what, because that’s how the customer-server dynamic works. I’m not saying that you EVER don’t have the right to demand to be gendered properly. I’m not talking about individual efforts to get your gender respected. I’m talking about these campaigns of card handouts explaining gender theory to baristas, I’m talking about these posts going around on the internet loudly telling services workers they need to educate themselves, and lamenting the fact that everyone at McDonalds and Starbucks hasn’t gone through college level safe space training programs…

Like, I’m one of those college-educated safe space training program coordinators. I’m also a trans woman. And I myself have been witness to the coercive nature of gender dynamics in the workplace in all sorts of ways. YES there are workarounds, yes they are substitutes, but they’re often awkward, hard to get used to, hard to implement, and often are received poorly by our customers. It’s a lot of fucking work to do all that, to be constantly thinking about that ON TOP OF all the other shit we have to think about when interacting with customers (do you know just how difficult it is to memorize an entire menu? Especially for someone with multiple learning disabilities such as myself)?

I once got lectured in my store by an English professor from a very prestigious DC university because I called them “sir”. They told me they’re trying to be a professor outside the classroom (where they teach queer lit theory) as well, and teach service workers the proper way to address strangers when they don’t know their pronouns. They told me, “it’s important to ask people their pronouns and not assume! For example, I go by ‘they’, and you go buy…” I responded, I go by 'she’. They smiled in the most condescending way (this whole lecture was condescending as fuck) and told me, “See?” Like, wow, not only are you condescending and telling me shit that I’ve literally been trained to educate people about, you’re also actively distancing me from my womanhood now by basically saying “See? No one could have ever guessed that you go by she! You don’t look anything like a she!” Fuck off.

As a trans woman in the service industry, I PROMISE you I get misgendered by my customers a THOUSAND times more than I ever misgender them. Being misgendered by a trans person isn’t any less shitty, but it IS less shitty than being misgendered all. fucking. day. Like, believe me, I do my absolute and 100% best to avoid misgendering my customers. I really do. But here’s the bottom line: The reason people feel so entitled to these campaigns criticizing service workers, the reasons you feel entitled to demand this respect from us (which is respect that is yours to demand, in any situation, of course) more readily than you are of say, your doctor, or your neighbors, is because of the nature of service work. It’s because you see yourself as our boss-by-proxy.

I see more posts going around about the need to educate service workers than I do about the need to educate doctors about trans issues. And that’s fucked up, weird, and it says something about people’s expectations from others based on class position and profession.

tipping is such an insidious labour issue because moralistic people turn it into “always tip! not tipping makes you a bad person” because how is a service worker supposed to pay their rent without the tip money? when in reality their employer is relying on misdirected anger toward customers to distract from the fact they aren’t paying a liveable wage to increase their own profits and placing the blame on the customer for not paying a tip or the worker more often than not for “not doing enough to earn a tip”.

what i’m saying is kill your bosses and form a union

Please fire me. Today I brought in a ham sandwich (I work in a hospital as a receptionist) and a man came up to me saying (exact quote) “Hey lady, could you not eat that disgusting peace of cr#p in here, my kid doesn’t like pork.” My sudden response was “If your kid doesn’t like it then he shouldn’t look then, should he?” After that the guy waited outside the hospital and slapped me when I came out after my shift.

I love saying no to customers. I understand it’s my job to create a pleasant and fulfilling an experience for them, and I am always as polite as I can be, but even so, I love saying no to them. I love the hurt, confused, disappointed looks on their face when I deny their ridiculous requests, it’s such a thrill for me, because they’re always saying no to me.

Customers say no to basic pleasantries like “hello,” “please,” and “thank you.”

Customers say no to treating service workers as equals, as they throw their money, items, and bags on the counter instead of handing them over.

Customers say no to our attempts to be nice, answering our sincere “How are you today?” with silence or a blunt question.

Customers say no to seeing us as anything other than a Google search on legs, saying the thing they’re looking for instead of, y'know, asking in the form of a question.

Customers say no to treating us in a way that makes us feel like actual people. Customers say no to our status as fellow human beings. Customers say no to making our job and our lives anything other than complete hell.

And except in the most extreme of cases, there’s nothing we can actually do. It’s a weird power situation, where as employees of the store, we hold power over the customers getting their items, checking out, etc, but as service workers, we’re expected to sit on a lower social rung than the customer who is ~always right~ even though they are usually not. We’re caught in this contradiction and the only we can do is grin and bear it

except in those few precious opportunities when we can actually say no back.

Unfollow me if you’re hateful towards any kind of sex worker. You can’t be okay with cam girls and then talk about how “nasty” full service sex workers (the ones that actually have sex with their clients) are. I’m not okay with that and you don’t deserve to follow me if you have that much hate in your heart.

PSA

I work retail and let me just tell you all I’m 100% more likely to help you out if you lose the attitude

If you have an issue or a mistake is made, the more polite you are = the more I’ll go out my way to help you

If you’re rude or have an attitude, I’m more likely to tell you there’s nothing I can do to help you. 

I don’t get paid enough to deal with your shit. 

Don’t be a dick.

if cashiers or waiters fuck up i always tell them it’s okay and i try to be as nice as possible to everyone i meet

because at some point i’m going to be rising up the ranks in the skeleton war and i’m intending to make a good impression in this life and collect as many followers as i can so that i have enough fellow skeletons to call upon when i need them to make me their leader

i’m gonna look so fuckin cool

The problem is not regular minimum wage jobs going up. The problem here would be that paramedic making a pathetic amount of money compared to what they do. I made 12.50 as a hostess.
Raising the minimum wage would get this paramedic in the scenario much closer to what they deserve as a salary. Do people not realize that?

Also, why, in every one of these fucking posts, are fast-food workers used as an example? You know minimum wage affects FAR more people and types of jobs than that, right? You can have a degree and be paid less than $15 hourly. But, apparently, unless you’re in the medical profession, you don’t deserve more. And evidently everyone that isn’t in the medical profession works at McDonalds.

Let’s not deny an entire mass of people a working wage because you got an incorrect order. That is moronic. How about you campaign and work toward fixing the actual problem in this scenario rather than turning on the working class. Look upwards, not downwards.

P.s. Any minimum wager could easily call out high paid jackasses for not doing their jobs, that they are highly paid to do, correctly but do you see that as often as this? Nope. Because they are focused on getting their fair wage, not just wildly pointing fingers. [Ending was edited out because it was a simple joke and people took it seriously then blew it way out of proportion]