A man bought a tin of paint, took it home, dropped it down the stairs where it burst open and went everywhere, came back and demanded a refund, a free tin of paint, a gift voucher to replace his wallpaper that got messed up, and a free hire of one of our carpet cleaners as "compensation" for selling him a "defective" tin of paint. When I pointed out that paint tins are not drop proof he said "it doesn't say do not drop on the tin so you should be able to drop it." Why are people like this?
While I know the origin of the “hot coffee” warning had legit reasons it has also fueled the already entitled customer personality that they can scam their way into getting anything free. This idiot is the perfect example, but I think this is definitely a real half ass effort on his part. “Drop proof”. Either he really is that stupid or he hopes someone will just give him what he wants to make him go away. -Abby