restaurat woes

It finally happened

I had a large party come in on a busy saturday night.  They had about 12 people.  They had been under quoted on their wait time, because we had forgotten to take into account a large reservation.

A large table finally got up, and this party of 12 was about 15 minutes over their quoted time.

I went up to the table to apologize for the extra wait and let them know that their table would be ready shortly.

And then it happened.

Something I had never seen before.

“Oh thanks! Don’t worry about.  We understand you guys are busy.  It is a Saturday night after all.  No rush.”

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Bless you.