Seven Deadly Sins: WRATH
I guess it only makes sense that there are times where I want to shoot myself in the face. A huge pet peeve of mine revolves around the one thing I love and hate the most. The Internet. At work, though, I have to teach people in 2012 how to use the internet.
The thing that annoys me the most and literally makes me seeth at the thought of.. is that I’m computer savvy. If people have the internet, I assume that they can use it for the most part, right? I mean, am I wrong to think that most people already know what LOL means? They do right? I’ve heard those stories. About the silly Mom that LMFAO’s and Tweet’s her most random soccer-mom thoughts.
The one thing I think that sucks about my daily aspect is the part of my job that has to take in calls from customers or clients that don’t know how to use the website. Now, unfortunately I don’t just specialize in one part of the art process when it comes to work. I’m a social networking manager, and I’m also in the customer service department, mainly because like I mentioned in my last post — The Jewish family I work for thinks its better to bunch up a bunch of responsibilities in order to underpay and under value my expertise. I’ve hated customer service for a long time now, especially since I have a degree and don’t need to be helping idiots find out how to Google or email a picture.
This is the part of the Wrath sin. I get rage thinking about people who don’t know how to use the internet. THEN WHY THE FUCK ARE YOU ON THE INTERNET. WHY DEAR GOD ARE YOU CALLING TO ASK ME IF YOU HAVE AN ACCOUNT. WHY DO I NEED TO STOP WHAT I’M DOING, TO HELP YOU LOCATE THE ‘HELP’ BUTTON ON THE WEBSITE? It’s marked in red… it says HELP. Flashing.
I think its more-so my impatience for stupidity that just makes me angry. I know that common knowledge isn’t common, but damn dude. Really though? Like these people are idiots. Fucking, idiots actually. The worst part is when you attempt to be helpful and I can’t help but giggle when I get stupid ass fucking questions, they get angry. I’m sorry, I’m not 65 trying to use the internet. One time I got a lady asking “WHY DON’T YOU GUYS MAKE IT EASY LIKE FACEBOOK MAKES THE INTERNET EASY?” Well Señora Dip Shit, that’s because we’re not Facebook. Can you believe people still don’t know what the fuck PayPal is? Like are you for realz right now? Stop. My head hurts just thinking about it. On top of a day where I’m kinda stressed out a lil bit, it doesn’t help one bit. I want the weekend to be here already so I can stop stressing the fuck out and just sleep.
I think at the end of the day patience really is virtue. I’ve learned to control a lot of huge outbursts from customers, and I usually just take it as a grain of salt. Today was a perfect example of that, not only because these people were legally retarded but they also spoke in Spanish. I love being Latino and shit, I’m all about it.. but it was just a little too much at once. And I don’t know if you’ve ever spoken to anyone in spanish but latino sarcasm is worse than regular old sarcasm. It’s always frowned upon in this culture as being disrespectful, and after a while… speaking to customers that don’t know how to type or press buttons.. or better yet FOLLOW DIRECTION is insulting and disrespectful to the very core of my education. The sense of entitlement bothers me, but the pit of my stomach disagrees. So at the end of everything I’m at odds with what I know is morally wrong - and what I feel. I don’t want to be a dick, but stupid people get me beyond angry. I feel bad afterwards, followed by a greedy thought of “Fuck I hope my boss doesn’t find out..” resulting in a “Fuck this!” and a quick forgetful Pandora track change. I wonder how normal is it to disdain so much based on so little? I have no idea, but I don’t think I’ll ever find out. There are far too many people in the world to test that theory out.
So basically, I paid over $30,000 just to hear people that can’t log into a simple account? Really though.