so the humans are space orcs posts where we can just hide emotions from our customer service skill set, why don’t we take that a step further.
What about actors, who literally train for years to act different behaviors for different roles, from good guys to bad guys. One minute the human is kind and gentle, the next he is arrogantly addressing the pirates who invaded, all from his acting days.
Their strict memorization can help them recall lines for any situation. They can cry on cue, motivate their crewmates with a well place monologues, become the life of the party with one liners and comedic sketches.
Hell this can apply to dedicated fans. The ones who try to get in character at cosplays, or memorize entire dialogues from their favorite scenes.
Really I just want someone to write alien fic where a human quotes the wallet scene from pulp fiction and just fucking terrifies them