Please fire me. I work at a drugstore. I keep a coupon folder under my register and offer to use coupons whenever customers make purchases that I know I have coupons for. I live in a military town and figured this was a small way I could give back to service members who don’t make much. I’ve saved some customers as much as 50-75% on their purchases. Over the three years I’ve been doing this, I’ve received 26 calls to corporate by customers thanking me for doing this. I have not received any incentive or reward for doing this, but I do it because I want to.
Last week a regular customer, who I regularly apply coupons to her weekly purchases, came in and made a $12 purchase. I had no coupons for her items. She called corporate and complained because I did not offer her any coupons. I was counseled for an hour by my manager and also received a 20 minute lecture from my district manager, and am now under consideration for disciplinary review. I may lose my job for not having had any coupons to save this woman money on a $12 purchase.
I was also told to stop offering coupons to other customers because of this.
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