Hell on 6/30/17
Some bitch is complaining (to management or corporate idk yet) about me and my csm ®. Her complaint about me is that she was in line too long (she was in line for 30+ mins) because I was “talking and not ringing stuff up”. Yes I was talking, but it was the “how are you did you find everything” while I was ringing and an occasional nonwork related/non work mandated topic while cards/checks went through. If management tries to coach me or pull me in the office, I’ll flat out tell them 1. I did not wait on that lady. I called R over and had him take over for me (I’ll get to why later) 2. I said two things to her total. 1st, when I turned my light out cuz it was almost time for me to leave I told her “you’re still ok to stay” and second when I signed off and let R take over I said “I’m gonna leave you with him” *retail smile TM* apparently that last was rude though…second I’ll tell them pull footage and my reciepts, pretty much EVERY person ahead of her ran at least one WIC check, most ran more than one, and some other bitch (who was fucking NICE compared to this twatwaffle and her husband) ran 6 to 8 WIC checks. The people in front of her, while they didn’t have WIC did have 5 seperate orders, which combined put over $800 in $20s in my drawer. So that’s where the wait came from, not me being slow. Also the check reader was acting up every other check too so technical difficulties. But the order right before her asked how much we make starting out ($9/hr then up to 10 once the theoretical/online training is done) and this bitch scoffs and her husband fucking says that “they make too much. They should make $6 since they’re so slow and don’t know what they’re doing” so I spammed the code to get a csm over right before I finished their order. And I looked at R when he walked up and said “you need to get me off here NOW like before the next customer now” but I said it in a whisper so I KNOW this bitch didn’t hear it. So I finished the order I was on and he took over for me as soon as I was done with them. I still don’t know what her complaint about him will be (probably that he told her I’m SUPPOSED to ask people how they are and if they found everything ok) but after I clocked out (like 5mins later) I went up and found R and apologized for leaving him with that bitch and her husband.
Now for the lady that seemed nice by comparison, she had what had to be her entire months WIC checks (why use em on the last day of the month, instead of throughout, idk) but I didn’t notice the grain on the first check (my bad but easy fix. Csm (F) said ring the bread and cash it out then reprint and leave a note for cash office so I did) then her fruit/veggie checks kept going over the total allowed and once we add a partial amount (with customer paying the difference) our system doesn’t allow another item to be scanned so she didn’t get the second bunch of bananas because “I’ve held up the next lady enough” this one is also the one that had 3 checks that wouldn’t go through until we ran them manually. And she complained that we couldn’t just ring all the items then run the WIC checks like the do that (Really Large Patriotic Bird) but between you and me, their location in my town will lose its WIC license the first time a WIC secret shopper goes through because they break the rules constantly. So she’s going there for WIC from now on (yay!!) But karma’s a bitch too cuz she forgot her peppers.
Oh yea, I’m not even a cashier, I’m a Sales floor associate. I spent a total 3 minutes in my own department all day today because I spent the first half in shoes, helping them put out freight because they got their back to school mod already all at once. I took my hour lunch then went to help sporting goods cuz they had a long line (hunting licenses, only one machine, takes 5 to 10 mins to make a license and he was on hold with pa game commission trying to resolve issues) then I had to cover his lunch and didn’t get to leave the counter. Then I wound up on hold with the game commission. Then I was mixing paint in hardware after SG guy came back. Then my last break. Then I was on register the rest of the night and the stuff above happened.
On a worse for coworkers/good for me note, starting on 7/17 we will no longer be price matching (idk if it’s company, tramlaW backwards btw, wide or just a test in my store or permanent in my store) that’s the part that’s worse for my coworkers. The good part for me is I go on vacation on the 18th so I’ll be on vacation the entire first week we no longer price match.