So, I have an auditory processing disorder, which means sometimes I can’t hear things very well. Normally this isn’t a problem (I say I have a hearing problem and apologize and the customers are always very nice about it.)
Anyways, the other day I was working self checkout. Out in front of the self checkout area we have big bins of assorted candy. I noticed a woman was leaning against one.
“Hi ma'am, are you ok?” I asked.
She responded, but my disorder made it sound like she said “I’m having trouble with my blood pressure”.
“Oh, ok, would you like a mart cart?”
She stared at me before saying “Excuse me?”
My coworker chimed in, saying “a mart cart is one of the motorized carts we have to help-”
“Oh I KNOW what it is. How DARE you say that to me” at this point she starts walking towards me glaring like I just kicked a puppy. “How DARE you assume I can’t walk. You’ve just insulted me. Do you understand that? Or are you too stupid?”
I was flabbergasted at this point, and I said “I’m sorry ma'am, I have a hearing disorder, sometimes I can’t hear what people are saying….”
By now she’s literally inches away from me with her finger in my face and she says “then may be you should get a different fucking job since you’re clearly too inadequate to do this one with your defect”
I can usually handle rude customers but this fucked me up and I just walked away and let my manager deal with her (she told him I was harassing and insulting her) while I cried in the breakroom.