Picked up a phone call at work...
Me: “Thank you for calling (store), how can i assist you today?”
Customer: “I need to speak to your manager!”
Me: “Yes sir. I am the manager, how can i assist you?”
Customer: “I was in your store about 10 minutes ago and I can’t believe how rude your front cashier was to me!”
Me: “I am so sorry to hear about this sir, can you please tell me what the cashier did to upset you?”
Customer: “Well, when i walked up to the register, the cashier was showing off her new tattoo to the other cashiers. I cannot believe how unprofessional and disrespectful they were!”
Me: (confused*)…. “So, they were showing off tattoos while you were checking out?”
Customer: “Well, not as i was checking out, but as i was walking up to the register, yes! That sort of thing shouldn’t be talked about in front of customers! I’ll have you know that i spend over $50,000 at your store every year!
Me: (understanding that this bitter old man is literally complaining about people talking about tattoos) *sarcastically* "I am so sorry sir, i will definitely make sure my cashier will no longer disrespect our customers again, have a great day.
Customer: "Yeah, you better make sure they don’t!”
(I’m literally trying to hold back laughter before I hang up the phone.)
Coworker: “What was that all about?”
Me: “Some bitter old man was upset because he saw me showing off my tattoos to you earlier, he has no idea i was the manager.”
Coworker: “What an asshole.”