TalesFromYourServer: Supervisor issues
Fairly new to Reddit, and this is my first post. Sorry for any bad formatting, as I’m on mobile.
So back in 2006 I was working for a company that hired out hospitality workers, our biggest client being a large casino. After about a year I had a pretty regular spot working the breakfast shift at one of the restaurants. Anyway eventually they were happy enough with me that they asked me to take on a position directly with them.
So my first shift now working directly for the Casino falls on a Sunday morning, and I’m doing my usual job of looking after the breakfast buffet. Sundays are crazy busy, as most weekend packages at the hotel included breakfast and Saturday nights we were usually booked out. So that morning we had about 450 pax from the hotel, plus walk ins.
So I’m doing my best to keep the buffet full, but the food is disappearing as quick as I’m putting it down. Now remember I’ve been doing this exact job for about 6 months and I’ve done it well enough that the restaurant has paid the labour hire company a few thousand dollars to have me transfer (part of the agreement between the casino and the labour hire company).
The restaurant supervisor that morning was normally a night shift guy and I didn’t know him too well. His nickname around the restaurant was Happy Feet (HF) as he wore a suit that was too big, making him look like a small penguin. As I’m working he is following me around telling me what I should do next. I try and tell him that I’m doing the best I can and it’s busy, but he just keeps going. Not helping mind you, just following and berating me.
Eventually out the back I have enough and let slip a “oh would you just f*** off”. Under my breathe. Well fair to say HF didn’t like that. HF instantly blows up and starts screaming at me. I get I shouldn’t have sworn, and especially at a supervisor, but he absolutely looses it. One of our awesome chefs (AC) who saw the whole thing steps in and calms it down. But at least he leaves me alone.
We get through service, I’m cleaning up and waiting for a chance to go apologise and clear the air when the food and beverage director (FB) walks in with the restaurant manager(RM). Turns out during service HF had found the time to call them and complain about me. Next thing I know I’m dragged into a meeting with the HF, FB and RM. They ask me what happened and I explain, HF claims that I was screaming at him to F*** off. I point out that AC saw the whole thing, they call her in and she backs up my version.
So I’m asked to leave the room. They finish up about 5 minutes later, HF doesn’t speak a word to me for the rest of the shift. Found out later from RM that HF wanted me fired. HF was told that I knew more about breakfast service than he did and I cost too much to get to just fire me after one shift. He was moved on within 6 months.