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TalesFromTheFrontDesk: Platinum Member Scammer

So I just accepted a new position at a nicer hotel recently. I’ve worked hotels with multi-tier guest rewards programs in the past, so I know how difficult some of the higher tier members can be. This individual in particular though has been causing issues from the moment she came through the door. To start off, she was staying with points and didn’t have a credit card for incidentals. She made a big stink about checking in and my GM reluctantly allowed her to check in with no credit card as to not inconvenience our precious Platinum Elite guest. This is just the beginning of our problems. Our hotel is located close to the airport, so we have a complimentary shuttle service to take guests there, and if it isn’t in high demand, we will take guests to nearby restaurants or stores within a reasonable radius of the hotel (2 miles). As many of you may know, a huge blizzard hit the east coast recently, leaving many distressed passengers needing rooms, which means our shuttle was busy commuting guests from the airport to our hotel. This also means we were sold out and the phones were ringing off the hook. This little snowflake calls down and asks that we take her to get pizza from some place she had called in an order to. I calmly explained to her that due to the high demand of the shuttle, we are unfortunately unable to accommodate you and the restaurant where you would like to go is outside of our shuttle radius. Immediately met with snarky remarks about how this is outrageous and that on our “website” it says our shuttle takes people within a 5 mile radius(It doesn’t). She immediately comes down and proceeds to throw a tantrum and as to not disturb other guests, I advised the shuttle driver to take her wherever she needed to go. Jump to the next day, she reserves again (using points of course), and demands to move rooms because she allegedly found “hairy soap” in the bath tub which she gleefully took photos of and emailed to us and corporate customer care. We move her rooms and she claims that there is some kind of stain on the carpet and “little brown chunks” in front of the bed, and also demands her duvet be changed. I send housekeeping to rectify the situation, and she later calls down to the desk asking to speak to the GM. She proceeds to tell the GM that she is not feeling well and needs “lady products” and asks that we send them up to her. THEN she asks why she hasn’t been offered anything for her “multiple issues” that she has had during her stay. This makes me raise an eyebrow since I am beginning to see that she just wants free things and points given to her. I call customer care and explain that we have tried to make this guest happy but we can’t seem to do so. Customer care pulls up her record and turns out she had been given a lot of points in the past due to customer care cases. So many points, in fact, that this is the ONLY reason she is a Platinum Elite Member. So, we are stuck with this insufferable woman because she keeps extending her stay using points. Points that she had scammed out of other hotels and demanding free things. I really hope there is some way that they can revoke status, because what she is doing is essentially stealing from the company. Either which way, I hope to find out that she is gone today when I go in for my shift.

By: queleb

Ace AIR: Ben Sisto

Program: Ace AIR
Location: Ace Hotel London
Date of Stay: 20.03.17
Artist: Ben Sisto

For his stay as an Artist in Residence in our London hotel, Ben Sisto — working with Vickie Hayward— conducted a survey of the soil conditions and worm population of the Middlesex Filter Beds Nature Reserve. The project was a continuation of an effort the pair began three years ago, and culminated in Sisto reading a Darwin-inspired poem to a small group of worms. The full project, titled Slowly Sinking or Post-Truth Worm Salute, can be viewed here with expanded documentation.

Ben Sisto is 36/m/NYC, has given talks at Eyebeam Art + Technology Center (NY), New York Law School, King’s College (London) and some other spots, has exhibited work at Printed Matter (NY), Artists Space (NY), Harvard College (Cambridge) and other places people show art and recently, co-produced Web Safe 2k16, a collection of 216 short stories about the pre-broadband internet. Outside his studio practice, Sisto works at Ace Hotel New York where he’s overseen residency programs for artists, writers and psychics.


In Colombia, near the Falls of Salto del Tequendama, is located Hotel del Salto (1924-1990). Some people say that this abandoned hotel is closed because it’s haunted or because the pollution of the river.

This hotel used to accommodate the most representative people of the Colombian elite. Then it worked as a railroad terminal, then as a restaurant and now, thanks to the work of architects and lovers of history, serves as a museum.

Source: Unknown


The Crescent Hotel, located in Eureka Springs, Arkansas, has a reputation of being one of the most haunted buildings in all of the United States, even offering guests a ghost tour. Originally built as a resort for the elite in 1886, it soon fell to disrepair and was left abandoned for a number of years. It reopened in 1908 as the Crescent College and Conservatory for Young Women. Again it closed down and reopened as a junior college and then a summer hotel, before becoming a hospital for cancer patients, owned by Norman G. Baker. He was later found guilty of fraud and sentenced to four years in prison. It currently stand as a hotel, arguably one of the most haunted in the world, with eight residential ghosts. The ghostly residents are said to include a young girl that committed suicide by jumping from the roof, a nurse, a dapper man in hat and tails (said to be a previous owner that died in a car accident), an Irish stonesman who accidentally fell from the roof, a bearded man from the Victorian era, a young boy, and even Norman G. Baker himself. The hotel was featured in Ghost Hunters, and the presenters recorded an apparition of a man in a top hat who was seen nodding his head.

Dylan o'brien update

Apparently while filming in Rome Dylan had to move location of his hotel and bring more bodyguards with him due to many fans outside his hotel room and hotel . For this to happen Dylan was advice to take another hotel which no one knows apart from the whole team who’s working on American assassin alongside Dylan .

To me as a fan of Dylan I’m not being rude but some fans need to give Dylan some space and privacy I mean like Dylan is a normal guy who loves making movies and being able to share his talent to us .


“We’re living in a time of real change,” says Depeche Mode singer Dave Gahan, a vision of intensity dressed head-to-toe in black. “As I get older, the things going on in the world affect me more. I think about my kids and what they’re growing up into. My daughter, Rosie, was deeply affected by the election last year. … She just sobbed, and I was like, ‘Wow.’”


Depeche Mode Look Back on 'Violator’ 25 Years Later

The album was “the pinnacle of us having fun,” says Martin Gore

It’s an overcast mid-January day, and the singer, 54, is picking at some tagliatelle in a corner hotel restaurant located in downtown Manhattan, where he’s lived for about a decade. Despite sharing his alarm about the state of the world, he’s in bright spirits and can look at himself objectively. “Martin [Gore] and I both live in America, so we’re both very affected by what goes on,” he says. “Martin said to me, 'I know to some people, this will come off as rich rock stars living in their big houses in Santa Barbara with not a care in the world, and it’s true that we’re very fortunate. But that doesn’t mean you stop caring about what’s going on in the world. It’s really affecting me.’ And I said, 'I understand. I feel the same.’”

That sense of worry informed Gahan and his Depeche Mode bandmates while writing their upcoming album, Spirit, which is due out March 17th, as many of the LP’s 12 songs deal directly with the general Weltschmerz circulating the planet lately. Although Depeche Mode became megastars to a legion of black-clad, disaffected malcontents with serious songs about universal compassion (“People Are People”) and more personal revelations (“Enjoy the Silence,” “I Feel You”), the new tracks seem like a different chapter for the group. “I wouldn’t call this a political album,” Gahan says, “because I don’t listen to music in a political way. But it’s definitely about humanity, and our place in that.”

He sings of bigots “turning back our history” on “Backwards,” cheekily calls for change in “Where’s the Revolution?” (“Who’s making your decisions,” he sings, “you or your religion?”) and looks inward on the brooding “Poison Heart.” Musically, these songs are dark-hued with complex textures that are both icy and warm sounding, harkening back to the group’s Violator era while still sounding musically like an extension of their last album, 2013’s Delta Machine.

The realization that Gahan and Gore were on the same page with regard to world events came early when they regrouped last year with bandmate Andy Fletcher to begin work on the album. When they looked at everything they’d brought to the table, they saw a through-line. “We called the album Spirit, because it’s like, 'Where’s the spirit gone?’ or 'Where’s the spirit in humanity?’” Gahan says. “We considered calling it Maelstrom – that was a bit too heavy metal.”

They brought in producer James Ford, whose work with Florence and the Machine, Arctic Monkeys and Simian Mobile Disco had impressed the group, and he helped get the musicians get back on the same page. Other than a few disagreements between Gahan and Gore that Ford settled (“We really had it out,” Gahan says with a laugh, “It got pretty emotional”), the recording process went relatively quickly and easily, with sessions in Gore’s Santa Barbara studio and in New York.

Now the group is releasing the record’s first single, the Gore-penned “Where’s the Revolution?” The slow-building number, which features fuzzy synths, serves as a call-to-arms, on which Gahan sings, “The train is coming/Get on board,” along with the title question. “Martin wrote it in a very sarcastic, English way,” Gahan says.

It’s a mood that continues in another Spirit song “Backwards.” It opens with Gahan singing, “We are the bigots/We have not allowed/We have no respect/We have lost control.” It goes on to lambaste some people’s “caveman mentality” and how others “feel nothing inside,” amid jabbing keyboards and pounding rhythms and complete with Gore’s backing vocals. “If we want things to change, a revolution, we need to talk about it and about caring about what goes on in the world,” Gahan says. “It doesn’t seem the way things are in London. We seem to be going in another direction, and I think Martin felt like he needed to express that.”

That theme also resounds in another song written by Gore, “So Much Love,” a more upbeat, electronics-driven number about realizing that everyone has love inside. “It’s like we have so much love here, we really do, but we’re afraid to use it and access it,” Gahan says. “It’s the old John Lennon thing, like, 'love and peace, man.’”

But while Gahan sees a connection to the Beatles, the tune sounds nothing like the Fab Four with its dense, noisy pastiche of keyboards, drum machine and an eerie guitar line. Gahan says that the song, musically, has more in common with Depeche Mode in their earliest days.

“Back in '79 or 1980, we would play these 25-minute sets where I would write the little dots on the drum machine and shift it up and down to make it go faster or slower,” Gahan recalls. “It was a wall of sound. We’d plug these three keyboards into the drum machine, and three microphones – Vince [Clarke], Martin and myself – so it was three-part harmonies and a very distorted drum machine. … ['So Much Love’] also reminds me of early electronic stuff, like Tuxedomoon and Cabaret Voltaire, who did kind of punky, distorted songs.”

It’s the exact opposite sound of the ballad “Poison Heart,” a particularly catchy and euphonious number Gahan concocted with the group’s drummer, Christian Eigner, and keyboardist, Peter Gordeno. “They sent me this guitar line, and it had a bit of a Muscle Shoals vibe,” Gahan says. “It was a very different feel and I got this melody in my head.” It opens with a slow, funeral march in the vein of Screamin’ Jay Hawkins’ “I Put a Spell on You” and builds to an almost Beatles-like bridge with only a smidgen of noisy guitar. Gore, whom Gahan says is “not a man of many words when it comes to others’ songs,” called “Poison Heart” the best song Gahan had ever written.

“You have poison in your heart,” he croons outright at the beginning of the song. And later, he sings, “You know it’s time to break up/You’ll always be alone,” but Gahan says it’s not intended to be a breakup song.

“I was watching the news on TV and I was writing through my own inability to really relate to another human being,” he says. “There must be something wrong with me, poison in my heart or whatever. So it was fun to play with that imagery, and it became more worldly – greed and lust and wanting what you want when you want it and nothing else matters. So I was breaking up with myself – trying to evolve, trying to break up with old ideas that I think are working for me but are not in actuality. Fortunately, that’s not my relationship with my wife.”

He laughs, picking at his pasta, and says that “Poison Heart” complements another song on the album, which wasn’t played for Rolling Stone, called “Worst Crime.” “The lyrics to 'Poison Heart’ are more of an internal dialogue, but 'Worst Crime’ is looking outward,” he says. “It’s bringing about the change. You’ve got to do something different or act differently. We can all talk about whatever is going on until we’re blue in the face but you have to take real action, and sometimes we don’t know what that looks like. Individually, I believe people are inherently good, but we’re really distorted by the information we get and we act out on that information out of fear.”

Another way he expressed that opinion on the album is in a song called “Cover Me,” which he describes as a story song. “It’s about a person who travels to another planet only to find that, much to his dismay, it’s exactly the same as earth,” Gahan says. “It’s a different planet but the same. He really can’t get away from himself. If he wants things to change, he’s going to have to implement it.”

If that premise sounds like pure Bowie, it’s only because the Starman loomed large as an influence on Gahan and Gore throughout their career. “When Bowie died, we both didn’t know what to do with it,” Gahan says. “There was a personal connection there. It was a huge loss.”

Gahan recalls sobbing last January when he heard that Bowie had died. He had gotten used to seeing Bowie in surprisingly normal social settings – Gahan and Bowie’s daughters are about the same age and attend the same school – and Gahan would sometimes chat with Bowie at school functions. “It was very different to the Bowie that I grew up adoring and living vicariously through,” he says. He’d become a fan as a young teen watching Top of the Pops and latched onto Bowie’s androgyny because his mother didn’t like it. When he turned 16, he scrounged together some money (“I’m sure I stole something and sold it,” he says) to see Bowie perform at London’s Earl’s Court in 1978, and he calls the double live album, Stage, which was recorded on that tour, “some kind of pacifier” for him, his go-to Bowie.

“I had seen the news but it wasn’t until my wife told me he had died that I just broke down in tears,” Gahan says. “My daughter came out and they were both hugging me. It really affected me. I felt a huge gap. One of the things I was most regrettable about was that I had never really gone up to him at any time I’d seen him in passing and said, 'You know, David, I bump into you every once in a while, but I’ve never told you how much your music has meant to me and continues to mean to me.’”

To right this, Depeche Mode paid tribute to Bowie at a special concert they recently recorded at New York City’s High Line public park. They filmed the performance – which they did without an audience and which included several songs from Spirit – with just a drum machine and Gore on guitar, and they capped it with a cover of Bowie’s “Heroes.” “I was so moved, I barely held it together, to be honest,” Gahan says. “Martin listened to 'Heroes’ once it was mixed and randomly told me, 'Wow, that was really fucking good.’ And I said, 'Yeah, it was, wasn’t it?’”

Although Depeche Mode have not yet decided how they will release this film, Gahan is eager for people to see the whole thing and especially “Heroes.” In the meantime, he’s getting back into the headspace of performing live, and spreading the band’s new message of world awareness to audiences. By his estimation, the band has already sold over a million tickets to a few dozen stadium European stadium shows later this year, and the group is still finalizing plans for a U.S. tour; rehearsals begin in mid-February.

But it’s the early interest in the upcoming European leg that Gahan is most excited about, since many venues were nearly sold out before the release of the new single. “We spent a lot of years just fighting to be heard and to be respected,” he says. “One or two reviews of our past albums over the years have been pretty harsh. And you go, 'Oh, those people really don’t get us, they don’t get it.’”

But over the last nearly four decades, Depeche Mode have amassed a dedicated fan base, something that resonated with Gahan recently when he was working on a side project with the cinematic production team Soulsavers. One of the members of that group, Rich Machin, told him that Depeche Mode records like Violator and Songs of Faith and Devotion were among his favorites when he was 13.

“They were like what Diamond Dogs and Ziggy Stardust were to me, those albums where you sit in your bedroom wondering why you don’t fit in with the rest of the world,” Gahan says. “That’s what I was doing with David Bowie at that age. I had found somebody in him that I could understand, where I felt I was part of his world, when I felt alienated. And I think that’s why Depeche Mode appeals to a lot of people. Somehow it’s comforting, like, 'You’re not alone.’ You’re not, of course. None of us are. But music is the thing that crosses all boundaries and brings odd people together.”

It’s a sentiment that also echoed last year when it was announced that Depeche Mode were nominated for the first time to enter the Rock and Roll Hall of Fame but ultimately didn’t make it. “We’re not just part of the fabric, and I’m proud of that,” he says. “We stick out as being something that’s a little bit odd. We knew we weren’t going to get up there with the Rock and Roll Hall of Fame, but someone wrote something like, 'They’re a band wearing eyeliner, writing pervy songs about twisted, weird, depressing subjects.’

"I took that as a massive compliment,” he continues. “Because we are a little odd, and we’ve always appealed to the odd out there, the odd in the world. Our fans and the people like ourselves are a squad that maybe didn’t quite feel right hanging out with others. We’re a little awkward, a little nerdy, a little different. We found each other and it became a gang.” He laughs, looking proud. “And it’s a pretty big gang now.”

(via Depeche Mode’s Dave Gahan on Urgent New LP, Bowie Influence - Rolling Stone)

Happy 20th anniversary for Red/Green and announcement for Sun/Moon <3


Imagine: Bucky meets Magneto.

Request from: Anonymous

The view from the hotel window was breathtaking. The hotel was located on a hill, near a big river. Apart from the hotel and the restaurant, there were not many other buildings in the vicinity. It was a beautiful, wild place.

Bucky traveled there to get some rest. As he always did.

That day he decided to take a little walk to the nearest castle. The castle was located on one of the hills, which surround the mountain. It was a grey, impressive castle with several towers and it was surrounded by a high defensive wall.  At the foot of the mountain there was a broad river, which flew through a valley and then disappeared behind the hills.

Bucky always enjoyed the pleasant calmness, it was the place where he could gather his thoughts after all of his missions.

A stone pathway ran through the middle of the lawn. Along the pathway grew an alley of small maple trees. At the end of the alley there were rosebushes. There were also wooden benches and Bucky took a seat at one of them.

He was sitting in a silence, when a strong voice has brought him out of thoughtfulness.

“Beautiful place, isn’t it?”

Bucky lifted his chin and turned his head. He noticed a tall man with dark brown hair and blue eyes. The man was wearing a long dark coat and a dark jeans.

“Mhm..” Bucky mumbled loudly, closing his eyes again.

“I haven’t seen you here earlier, Sir” the stranger took a seat next to Bucky, leaning his back against the bench’s back.

“Yea…” Bucky mumbled again. The truth was he wasn’t into a conversation with the other man. He only wanted to enjoy the silence.

“You aren’t too garrulous, Sir” dark haired man said under his breath. “But I think I do know you.”

“Oh, you do?” Bucky opened his blue eyes and looked at the stranger, chuckling loudly. “I don’t think so.”

For a few moments there was a silence between two men.

And then…

Bucky’s left arm just hit his own chin. Without a reason.

Barnes blenched in a second, then he blinked few times before he spoke.

“What the hell..”

But before he ended his statement, his metal arm hit his chin once again. And then once more…

“You are James Barnes, but more people know you as the Winter Soldier” stranger laughed loudly. “You are almost invincible. But not to me” man smiled while Bucky’s metal arm hit his own stomach.

Bucky was trying to stop it, so he put his normal hand on the metal forearm and he was trying to hold it in a place, but he didn’t manage it and once again he was hit by his own limb.

“WHO ARE YOU?!” Barnes yelled, clinching his teeth, stopping the whimper of pain after another strike.

“I am Magneto” brunette only smirked. “You want me to stop?” he chuckled shortly after his first sentence.

“…Are you kidding me?! You are…” Bucky blinked.

“Haha, of course I am doing this. You know, sometimes it’s good to have a control over all metal objects” man chuckled happily. “So. We’re gonna work together, Mr Barnes” Magneto sighed deeply.

Bucky’s hand finally stopped to blow another hits into his stomach. Man shook his head and looked at the other man.

“Why… And.. Hell. I don’t want to work with someone who is using his force against me. Besides, I used to work by my own” Bucky miffed.

“Well, it’s not up to you nor me. The Shield has made that decision. And you know..” Magneto smirked and shortly after Bucky’s metal fist hit his own chin again, “this is what is happening, when you’re trying to argue.”

Then brunette in the coat just got up and walked away, leaving Bucky alone, as surprised as Barnes only could be.

Author: Anti

Gif: X X


“When Hastings and myself, we first came to the Grand Metropolitan Hotel, there was a man at the desk. He was elderly. He must walk with a stick. But when he goes to his room, which is on the first floor, he proceeds not to the lift that is waiting, no, but to the staircase. It was a performance, Monsieur, but a performance that, to Poirot, did not ring true.”



  • Valldal, Norway
  • Sognefjord, Norway
  • Briksdalen, Jostedalsbreen National Park, Norway
  • Grønfossen Waterfall, Grøndalen, Norway
  • Juvet Landscape Hotel, Alstad, Valldal, Norway designed by Norwegian architects Jensen and Skodvin (Juvet is on the stretch from Trollstigen to Geiranger)