“Taylor Swift is a very down to earth young woman who faces intense scrutiny and judgement because of who she is. Everybody has two sides to them, a professional side and a personal side. We only see her professional side… WE..were fortunate enough to see her personal side and I can tell you one thing… She is a wonderful young lady who took time away from her family at Christmas to bring happiness to a family when they needed it the most. She made our Popo happy, which made his family happy. We know there is no way to repay her for what she did, all we can do is be grateful she entered our lives for one hour on a Monday afternoon and made us forget, for just a moment, how tough the past year was…. something for which we will forever be grateful.” (x)