it-was-supposed-to-be-10-but-then-8

Everybody gather around. I am going to tell you the angriest I have ever been at work. 

About a year ago, I had this walk-in 10 top. They were nice, not the nicest, but they were nice enough. I’m told that this table is going to be 10 people, but I notice that only 8 are present. I am then told that this is a surprise birthday dinner for seat 4′s Mom. With that being said, I naturally assume that the 2 missing people are the mom and whoever is supposed to be bringing her. 

Right? Right?

Is that what you guys would think if someone told you it was a surprise for their mom? There’s supposed to be 10, but only 8 are there? Would you not assume that the mom and her driver are missing? Yeah, that's I what I thought, too.

Anyway.

FastFoward. I’m getting them drink refills, bread, butter, just all the basic needs to keep them happy while we wait for the mom. Because I’m told it’s a surprise dinner for her birthday. The mom. Who is not there.  I consistently ask if everyone is doing okay, “We are great.” They said. They said this to my face. 

While I’m keeping them happy, I get sat again with a 6 top. Since the 10 top, (but its an 8 top…because the mom isn’t here, yet remember?) is doing, “great”. (They said great), I go on and get the 6 top started, I do all the basic things in record time and I go to take their order. As I am taking the order, this lady from the 10 top (8 top) is trying to talk to me while I taking this table’s order.

 Pause. We all know how fucking annoying it is when people forget home training and try to interrupt you while you are talking to another table. Its the worst thing that pisses off literally everyone who is involved. 

Moving Foward. This woman is trying oh so desperately to get my attention. She has it immediately, but I don’t want her to know that. So I turn back and say, “I’ll be there in 1 minute.” She aint having that shit. She then yells, “Why didn’t you take our order? We’ve been here 20 minutes and you have taken our order yet!!” I look back at the guest whose order I’m trying to take and they give me this sympathetic look. The look that dad’s on tv gives their kids when they want to have fun with other kids, “Just go.” That look. 

I turn back to the 8 top and I say, very politely, “Well, I haven’t taken your orders yet because aren’t we waiting for the birthday girl?”  At the same time, all 8 of these fuckers point to the woman sitting in the middle, “The mom’s right here!!” The woman who has been there since the beginning. 

Bitch what? Excuse me? 

So now, all of a sudden, everybody at this table is angry as fuck. A solid 10, my guys. I try to tell them that I didn’t know that the mom was here. Why? Because I was fucking told it was a surprise birthday dinner for the fucking mom. I don’t fucking know what your mom looks like. Don’t tell me its a fucking surprise if she’s already here. Its not a surprise dinner, its just fucking dinner because she already knows! Do you not know what a fucking, “surprise” is??

Yall. Then they said, “Why didn’t you ask?” Ask what? “Are one of you the Mom?” Why the fuck would I ask that if you told me before I even introduced myself that it was a surprise dinner. That implies that she isn’t here yet and is about to be surprised. 

I immediately told my manager that I didn’t want to take care of them anymore because they were all too mad to calm down and I wasn’t going to fuck up my tip-pool because they think I’m a bad server because I didn’t recognize a complete stranger. My manager goes to inform them that they will be getting a new server and they all go, “ Why? She is so good!” Fuck you, Debra. You didn’t say that when you cussed me out because you think I purposely ignored you. You think I want you here? Nah. I’m here to make money. And to make money, I need tables in and out. And so far, you all have wasted my time, energy, patience, and probably shaved years off my life because I’m so angry.

Bitch, bye. 

I get back to the 6 top and they are all like, “I am so sorry that happened to you,” They understood my anger. And yall don’t know how utterly petty I can be. I gave this table the absolute best service of my career solely because this table is directly next to this fuck ass birthday 8 top clusterfuck. I wanted them to know that they fucked up with me. I am a great server, dammit!

*Customer Service voice* So now. Guys, its your turn. Tell me the angriest you have ever been at work.