I bought a phone case for my phone. It was broke. And I talked to the manager because I lost my receipt. (Actually I threw it out with the package because I have like 5 of the same case in different colors) the manger told me to bring it in and I mentioned to him I didn’t have it. He took my card looked it up and gave me a printout. A few days later I was back near the store so I went to exchange it. I had the case but forgot the receipt so I figured they could look it up again.
Here’s my experience.
I handed her the case and told her it’s broken. She sucked her teeth and asked for my receipt. I told her I forgot it at home but here’s my card you can look it up. Another teeth suck and she says she can’t find it under my card. And asks end I bought it. I said maybe two weeks ago. She says there is only a 30 day return policy. (The receipt says 90 but whatever) I’m like ok fine I will use my drivers license and she goes “you will get the lowest sale price” my wife almost shouts “we just want an exchange” she sucks her teeth again and does the exchange.
Am I overly sensitive or was she kind of hostile to me. She always gives me dirty looks when I shop there but that doesn’t bother me. That was the only negative experience in this bullseye store. I have been getting my meds here for almost 4 years.