Nicest thing I saw in retail
I remember one time a lady came through with a bunch of things obviously for a baby (essentials like diapers, food, etc.) I gave her her total and her face just fell, and she quietly said, “It can’t be that much, can it?” My heart just broke for this poor lady when I told her unfortunately it is, and she just sort of looked at the stuff with all her anxiety showing.
The lady behind her kind of starts craning her head to see what was holding up the line, and I start watching her, fully prepared to speak up if she started getting snippy. But she tapped the lady on the shoulder and said, “Excuse me for asking, but do you not have enough to buy this for your child?” No judgement, no snippy tone, just a soft spoken question.
The lady looked at her with her eyes tearing up and just shook her head, obviously embarrassed but trying not to show it, and without another word the second lady turns to me and says, “It’ll be debit, please.” And proceeds to pay for the first lady’s things. (Keep in mind the total was well over a hundred; this was no small amount.)
The first lady stared at her open-mouthed for a minute before saying, “God bless you, God bless you,” over and over to this other lady, who was acting like it was no big deal and even helped the lady pack up her cart while I rang through her things. After the first lady left I said to her, “I’ve worked retail for two years and that was the nicest thing I’ve ever seen, ma'am.”
The lady just shrugged and said, “I’ve been lucky enough to be well off in my life. Not everyone is. Why shouldn’t I help them?”
I think of her whenever the opportunity to be kind to someone pops up. If only we had more people in the world like that angel.