As to why we’re only speaking up now, given that BLC were present ingame for years.
I personally grew to enjoy BLC since I didn’t really care what I get. I deliberately paid for a rng box, to get something random, maybe nice. Why BLC was fine:
- comparatively low cost
- dropable/farmable ingame (world-wide drop/lvl 10 story)
- most of contents are available in gemstore/tp, via direct gem/gold purchase
Then BLC was revamped, adding “seasonal” items, such as exclusive skins, unobtainable elsewhere, lasting for a limited time, not guaranteed to drop even after 100 attempts/spending $100+.
That’s when my frustration started building up. I could spend A LOT more money than I normally would on these BLC, and I wasn’t buying them “for fun” anymore. I had a carrot on a stick in front of me. I was focused on the new exclusive skins, I was forced to pay for A CHANCE of getting it. Don’t even start on “you weren’t really forced", in some sense you were, since you want a skin that can’t be obtained through other means.
That’s where the wrong turn has been taken.
Ever since then, angry reddit threads started appearing a whole lot more often. People were growing tired, but somewhat accepted it, since it was only 1-2 skins every now and then, not everyone liked and wanted them.
Now we have mounts. Brand new toys with nearly no alternative skins. Obviously, everyone is excited to see the gemstore skins. You add 30 skins at the same time, and ALL OF THEM are locked behind rng. Not only that, they cost a lot more than gliders. Why?
Everyone (okay, mostly?) wants a mount skin. And, I’m damn sure, everyone wants certain skins. So we are NOT paying for rng boxes, we’re paying for the [slim] chances to get the skins we want. It’s not emotionally satisfying anymore, like BLC could’ve been to some. It’s just frustrating.
TL;DR: the gemstore took two major wrong turns, even if BLC revamp was tolerable, the mount tickets are a big no-no. Let us buy separate mount skins for 500~1000 gems, problem solved.