I nearly peed myself laughing earlier after a customer left. She came all the way from customer service, LIVID because they wouldn't let her get a refund for a vhs player she "bought last week", but didn't have the receipt for it because "the cashier forgot to give it to me". Not only did the vhs player looked like it was used for 15 years minimum, we haven't had any in stock for over 2 years, so she couldn't have bought it last week. She threatened to call corporate. I was all "go ahead :)"