Hot latte girl! from dicknold's! I quit that horrid place but am now working at a call center haven't taken first call yet and I literally had an anxiety attack on the mock call I had to restart fine times but now I'm so unsure? I don't even know if I can do this job! I did a side by side with several of the employees and all of them got yelled at! And for something as simple as trying to make a sale! So yeah I'm freaking out! Any words of encouragement? By the way this blog is amazing!!