@cannibalcoalition, here’s my contribution to “retail hell.”
This lady comes up to my till with her purchase, and my manager is currently dropping off some change. They get all friendly with each other, chatting, laughing. Then I’m back on till and ring her purchase through for her.
A six pack of facial tissue or whatever. I tell her it’s just over seven bucks.
Her head snaps around like her neck is made of rubber. “No, it said it was 4.44."
"Sorry, it seems to be ringing up at $6.[something].” I can’t remember the exact price right now.
“UH, no, I talked to a gentleman over there, he told me it was this amount."
"Oooo-kay, let me call and check."
"But he told me it was this!"
‘Alright sure lady, but policy says we have to call someone in the department to be fucking damn sure you’re not trying to rip us off,’ I don’t say to this woman.
I call for someone in that department to come to my till. Not even fifteen seconds pass after I hang up the phone, and the customer goes, "Can you call them again, I’m in a bit of a rush."
Why the ever loving fuck are you in a grocery store buying facial tissue if you’re in a damn rush?
But I call again, and thank fuck he comes back relatively quickly, and is one of my friends too. I give him the pack of tissues, tell him the situation, and off he goes.
He’s back in a short time, in which I twiddled my thumbs and apologized profusely to everyone waiting in the EXPRESS LANE for the hold-up. He hands me a different selection of tissues, asking if that is scanning at the right price. I check, it is; I tell him so. He leaves me with that pack of tissues, which has different colored boxes than the first one, the original one this lady has brought up.
I tell her that these are the tissues scanning at 4.44, the other ones were not.
She complains the first tissues were in the section for the sale, and I explain sometimes product gets moved around from shelf to shelf. I didn’t say it’s because people just dump the more expensive stuff where they find the cheaper deals, and we’re not always fast enough to put them back in their rightful place.
Then, I shit you not, she goes, "I was hoping the other ones were on sale, I liked those boxes better."
… You are complaining over the color of the box for the paper you blow snot into.
"Do you still want the tissues?"
"Well, YEAH, if they’re the ones on sale, but I don’t like the colors."
I scan them through. "Five dollars, please,” I say in a weak voice.