i can customize my phone again

Okay, so. 

@cannibalcoalition, here’s my contribution to “retail hell.” 

This lady comes up to my till with her purchase, and my manager is currently dropping off some change. They get all friendly with each other, chatting, laughing. Then I’m back on till and ring her purchase through for her. 

A six pack of facial tissue or whatever. I tell her it’s just over seven bucks. 

Her head snaps around like her neck is made of rubber. “No, it said it was 4.44." 

"Sorry, it seems to be ringing up at $6.[something].” I can’t remember the exact price right now. 

“UH, no, I talked to a gentleman over there, he told me it was this amount." 

"Oooo-kay, let me call and check." 

"But he told me it was this!" 

‘Alright sure lady, but policy says we have to call someone in the department to be fucking damn sure you’re not trying to rip us off,’ I don’t say to this woman. 

I call for someone in that department to come to my till. Not even fifteen seconds pass after I hang up the phone, and the customer goes, "Can you call them again, I’m in a bit of a rush." 

Why the ever loving fuck are you in a grocery store buying facial tissue if you’re in a damn rush? 

But I call again, and thank fuck he comes back relatively quickly, and is one of my friends too. I give him the pack of tissues, tell him the situation, and off he goes. 

He’s back in a short time, in which I twiddled my thumbs and apologized profusely to everyone waiting in the EXPRESS LANE for the hold-up. He hands me a different selection of tissues, asking if that is scanning at the right price. I check, it is; I tell him so. He leaves me with that pack of tissues, which has different colored boxes than the first one, the original one this lady has brought up. 

I tell her that these are the tissues scanning at 4.44, the other ones were not. 

She complains the first tissues were in the section for the sale, and I explain sometimes product gets moved around from shelf to shelf. I didn’t say it’s because people just dump the more expensive stuff where they find the cheaper deals, and we’re not always fast enough to put them back in their rightful place. 

Then, I shit you not, she goes, "I was hoping the other ones were on sale, I liked those boxes better." 

… You are complaining over the color of the box for the paper you blow snot into. 

"Do you still want the tissues?" 

"Well, YEAH, if they’re the ones on sale, but I don’t like the colors." 

I scan them through. "Five dollars, please,” I say in a weak voice. 

Tales of Delicious Revenge from a Recovering Retail Worker

I discovered this sub a while ago and it has breathed new life into my withered soul. Today, it’s time that I return the favor.

These tales of petty revenge all took place over the three long years that I had the misfortune of working retail at a big-box store best known for its red bullseye logo and bitchy middle-class clientele. Enjoy.

ONE: THE TAG SWITCHER
I was working in the fitting room one night when this lady bustles in with 3000 different items of clothing that she wanted to try on. Unfortunately my store had just lifted the item limit for the fitting room, so I begrudgingly had to let her take everything back.

She proceeds to make a HUGE mess in the fitting room (leaving clothes inside-out all over the floor, tags ripped off of items, size stickers peeled off and slapped onto the wall… the whole nine yards).

After she leaves, I report the ripped off tags to Assets Protection (per fitting room policy) and, figuring that would be the extent of my revenge, I resigned to cleaning up the mess she left me.

Then I get a call from the manager. He wants me up at the registers to do back up. I had worked the registers before, but it was exceptionally rare for me to get pulled away from the fitting room to do backup. Still, I don’t protest and I head up to the register.

Guess who my first customer is? Yep, the mess-making bitch from the fitting room. The manager has directed her straight to me, and I can tell from the wide-eyed look of horror on her face that she realizes she has just been lead into a trap.

She slowly begins to plop her items onto the conveyerbelt and tries to make nervous small-talk. At first I assume she’s just feeling awkward about the mess that she left… but when I get a better look at her items, I immediately realize there’s something much fishier going on.

Her purchase consists entirely of women’s clothing, and I recognize most of the items as brand new stuff that has recently come in. Stuff that should cost full price. So when I see nearly every single item’s price tag covered with a bright red 70% off clearance sticker, I realize that something’s up. When I look down at the first item from her pile, my suspicions are confirmed: the item I’m holding in my hands is a woman’s Mossimo Black clothing item, but it has a bright blue Circo tag that belongs on infant boy clothes.

Busted! This bitch was switching tags on clothes to get a lower price! Not only that, but she was so brazen (or stupid) that she used tags from the wrong department!

I don’t make it immediately obvious that I’ve figured out her scheme. Instead, I think fast. From my experience in the fitting room, I know every item of clothing has a little white tag on the inside that has a nine-digit item code. So instead of scanning the items, I proceed to type in each and every item manually, using the ACTUAL numbers inside each garment.

The woman watches this all unfold with a nauseous look on her face, as item after item rings up at full price ($19 - $29, compared to the $2 or $4 price tags she had stuck on each item). As her total grows, so does the look of combined hatred and fear on her face.

Finally she stammers something about “coming back later” and runs off towards the exit. The Assets Protection guy watches her walk out, then comes over to me. He reveals that he had been watching this chick before she even went into the fitting room, but he didn’t have enough on camera to approach her. Since I was the only team member working that night who was familiar with the clothing / tags, the manager put me on the register to check her out.. literally!

TWO: THE PHONE SHOPPER
It’s the week before Christmas and the store is frantic. I’m manning the phones (which are ringing off the hook), and one night I get a call from Bitch Princess, who wants to know if we have any [insert name of whatever animatronic hatching robot dog toy every kid had to have that year].

Now the store’s holiday policy said we could confirm availability over the phone, but we weren’t supposed to put high-demand items (like the barking bird robot thing) on hold for a customer. Regardless, I was still un-jaded enough to like hooking people up (I’m still waiting on that lifetime of good retail karma to kick in…)

I let BP know that this highly-coveted toy has been flying off the shelves for weeks and I’m doubtful that we have any in stock, but I can happily check for her if she’s willing to go on a brief hold. She impatiently agrees to the hold, and I set the phone down.

After being slightly delayed by a customer that ambushed me on the sales floor, I miraculously find ONE of these stupid toys on the shelf. I grab it and head back to my post, excited to tell BP I just saved Christmas, but when I get back I find the phone ringing again. Recognizing the number on the caller ID display, I quickly deduce that Bitch Princess has hung up and is now calling back.

I barely get a chance to recite my scripted greeting before BP cuts me off, yelling that I put her on hold for “30 minutes” (more like 7), that she’s a customer and it’s my job to assist her, some nonsense about her having priority over the customers in the store, blah blah blah. I want to point out that literally NONE of what she’s saying is true, but I keep my lips sealed.

Instead, in a ridiculously pleasant voice, I say: “ma’am, thank you SO MUCH for your patience. I checked the sales floor and couldn’t find [stupid toy], but the computer is telling me that we might have one in the backroom. If you bear with me for another minute here, I can—”

She grumbled that yes, I could check the backroom, but I “better hurry” because she doesn’t have time for this. Smiling gleefully, I put the phone back on hold and proceed to return [stupid toy] to the spot where I found it on the sales floor. I then spend a nice chunk of time helping out ACTUAL customers in the store.

Eventually I remember that BP is still waiting on hold and I return to the phone. “Ma’am, good news… we do have ONE in stock,” I say. BP immediately barks at me to put it on hold, and a devious Grinch-like smile spreads across my face. “I’m so sorry ma’am, but we’re actually unable to put high-demand items on hold at this time. All I can do is confirm that it’s currently available on the sales floor…”

BP unleashes the wrath of a thousand fiery infernos and demands to speak to a manager. I oblige, transferring her to the closing manager (who confirmed the store policy, before promptly being hung up on).

I was pretty pleased with the turn of events, but the cherry on top came a short time later when BP actually shows up at the store, only to discover that the toy had already been purchased by another guest.

THREE: THE SHOE SNATCHER
It was nearly closing time, and I was tasked with “zoning” (or straightening up) the shoe department for the night. It was nearly impossible for me to get anything done, though, because this obnoxious woman kept making me drop everything to help her shop for shoes for her toddler.

The worst part was that the woman didn’t put anything back where she found it. Instead, she just leaves the shoe boxes strewn throughout the aisle (wtf). She finally leaves, and I drag myself over to the massive mess that she’s left behind.

As I’m returning all of the discarded shoe boxes to their rightful locations, I’m popping them open to make sure the correct shoes are inside. When I open one of the boxes, I discover a very sweet sight indeed: a dirty pair of toddler sneakers.

It’s a scam I’ve seen far too many times: someone swaps out a pair of new shoes with their old dirty shoes. Only this time, instead of getting away, I had caught the crook red-handed (or red-footed?)

I tucked the shoebox under my arm and quickly retraced the woman’s steps. Sure enough, I was able to find her in the grocery section. And sure enough, her toddler was sitting in the cart wearing a pair of brand new cartoon character sneakers.

I approached the mom with a giant shit-eating grin on my face and said: “I’m so glad I caught you! You almost left without these!” I held open the box with the dirty sneakers.

The woman had the nerve to pin the blame on her child, playing it off as if her kid had swapped the sneakers. Smh.  

BONUS: HERE’S ONE THAT’S SHORT & SWEET FOR THE ASS CLOWN IN THE COMMENTS WHO COMPLAINED ABOUT THIS BEING TL;DR  

Holiday shit always gets marked down to clearance the day after a holiday and people tend to get a little worked up about it. One time, this guy calls the store the day after Easter and asks how much the white chocolate Cadbury mini eggs had been discounted. I told him they were marked down 30% (the standard first mark down) and he’s not satisfied with that and hangs up. He proceeds to call back EVERY DAMN DAY to ask for the price, and every time he’s rude and weird about it. When they finally get marked down to 50%, I think he’ll bite… but nope. Still not cheap enough.

Finally at 90% he’s interested and asks me, over the phone, to take every single bag off the sales floor and put them on hold for him. I tell him no (goes against store policy to hold clearance), but since the candy is about to be defected (taken out of inventory), the manager tells me to just do it. So I wheel a cart over to the clearance aisle, and that’s when I hatch a plan.

There are two kinds of candy leftover in clearance: white chocolate Cadbury mini eggs, and white chocolate m&ms. For whatever reason, we have about 50 bags of each. Feeling a spirit of pettiness overtake me, I fill the cart with the m&ms and push it to the front with a 24 hour hold ticket. I wasn’t there when the guy showed up the next morning, but I’d imagine he was pretty livid to discover the wrong candy on hold, and then to realize that the actual candy he wanted had been defected out.

it’s that carousel person again, what’s up kids

tl;dr up front here: high school kid neglects to read, spends all of mom’s gas money on carousel tickets, and it’s mysteriously my fault.

anyway, 10/13 was something of a waking nightmare. I had been at work for about an hour when a teenager comes over with his kid brother to buy a ticket for the ride. a little bit of context here, our ticket kiosk is the worst machine available, it only takes exact change, and it does not give change. an individual ticket is $4, which I am aware is a lot and would love for people to stop exclaiming it when they walk by.

this kid puts a $10 straight into the machine. since three tickets is $9, the machine in its infinite wisdom just spits out three tickets, blissfully unaware of the shitstorm it has just unleashed upon me. it was only then that the teenager read any of the seven different warnings that the machine does not give change, and went back to his mom with just the tickets, sending one of the worst kind of people my way. 

the first thing she does when she gets over is practically throw the tickets onto my desk and say “you need to give me my $10 back, I don’t have money for gas now,” which, first of all, is your problem, and second, is your fault for just giving your kid money that you allegedly needed? it was only after she realized that she had three tickets that she noticed that tickets were as expensive as they were, and, even though both the ticket and the machine say no refund, she demanded it. I, being a lowly minimum wage employee, am not paid well enough to deal with that, so I asked her for her name and number so I could have a manager call her. that was not acceptable and she demanded I call my manager immediately.

a word about the manager that I called, I’ll call her B. she has an actual ton of ovarian cysts (which they had to remove several pounds of a few months ago) and some form of cancer in her abdomen (I don’t remember what kind). I think one of her legs is slightly shorter than the other or something like that, because she’s got a messed up leg too. she also has a pretty short fuse for dealing with stupidity, and is more than happy to call someone out aggressively when necessary. so I call B and hand the phone to this woman, and the first thing she does is call B a bitch. so we’re off to a great start.

after a 5-10 minute phone call, most of which is this woman cussing at B (and myself, though somewhat indirectly), and asking her grown ass kids if they saw the sign, she finally hangs up my phone and demands corporate’s number. she had told B that she would be there at 10 this morning (10/14) when B opened the carousel. neither B nor myself were happy about that, nor was my other manager, K, who has been dragged into this bullshit, or our district manager J, because I actually gave her corporate’s number instead of his. 

immediately after she got done with this phone call, I had a couple more customers come up to the carousel to buy tickets, and she basically yelled at them and told them not to spend their money and then yelled at me again because we’re being deceitful and stealing money and no one can read our signs. (coincidentally, every other customer I had that day read the signs just fine, and asked me to make change before purchasing their tickets. but I digress.)

so she takes corporate’s number and goes to sit across the food court, but she sits in very plain view of the carousel, staring and gesturing at me while she’s on the phone. she was there for about half an hour, while I had one or two minor panic attacks, and I eventually got one of the security guards over to ask them to do something about her. the second the guard touches her radio to talk to the other guards, this woman almost jumps out of her seat to come kick my ass, and her husband (who had mysteriously shown up at some point, so I guess she didn’t need the gas money that badly) had to physically stop her. security kicked her out, and told her that if she came back this morning for the money, to simply come in, get her refund, and leave.

she decided that the better option was going to be to follow B to the bathroom, throw toilet paper and paper towel and stuff into the stall while B was using the bathroom, follow her back out to the carousel, and spend time yelling at other customers again to try to deter them from giving us any money. suffice it to say that she needed to be escorted out by security once again.

but hey, she got her $10 back, right? and it’s not like she made me so anxious that my boyfriend had to hang out at the mall by the carousel for three hours, so it’s chill, right? fuck you, lady, that’s the kind of example you’re setting for your shitty children.

empressarisu  asked:

Do you know that post about an uber driver surprising passengers with puppies inside their cab? Because I dreamed about it last night but with victuuri. Like, driver!victor with makkachin and his pups at the backseat, then passenger!yuuri enters and victor just stares at him bc wow what an angel??? 'pls marry me we'll travel the world and raise these puppies together???' Lmao it's just so cute too bad i woke up right after that it's such a nice dream ;//

On Victor Nikiforov’s Uber profile it says: prefers passengers with pets.

Yuuri doesn’t have a pet with him, but he does need a ride, so he figures ‘prefer’ is going to have to be the operative word in this situation. Phichit hadn’t been able to give him a ride, something had come up, so he’s leaning against the brick wall outside of a diner. There are waves of rain beating down on the sidewalk in front of him and a tiny, maroon awning is his only savior.

When he sees a white convertible pull up, he squints, wondering if this could possibly be his driver. Deciding to take the risk, he hurries into the rain and peers into the window. There’s a man inside, too blurry to make out, but he’s waving to him, so Yuuri opens the back door.

And…

(No, this can’t be the right car.)

“Come in, you’re going to get soaked!” the man calls, and there’s a playfulness to his voice, an invitation.

“You have dogs,” Yuuri blurts, as though the man doesn’t know that there are currently five brown poodles habituating the back of his fancy convertible.

The man–Victor, Yuuri reminds himself–nods. “That one is Makkachin, he’s the oldest. And that one is Spot–do you see the spot on his back?–and that one is Bella, she’s the troublemaker, and then that’s Charlie…”

“Right, okay,” Yuuri blurts, and he gets into the car, shutting the door behind him. A dog lays down on his lap. He can’t buckle his seatbelt.

“Where are you heading?”

Yuuri swallows. “Um, doesn’t it say in your, uh, thing?”

Victor looks at his GPS. He’s definitely attractive, Yuuri notes. “Yes, I suppose it does. Just trying to make conversation.”

“Oh, right, sorry. Um, I can’t get my seatbelt on.”

“Oh, Makka!” Victor scolds, looking over his shoulder. “You can just push him off, it’s fine. Just be gentle, please.”

Yuuri tries to push the dog off, but he whines and keeps his head on Yuuri’s thigh. He doesn’t have the heart to try again, so he just prays that Victor is a good driver. “So why, um, why the dogs?”

“Why not?”

(Fair enough.)

Victor turns a corner and Yuuri holds onto Makkachin, trying to keep him from slipping. “Aren’t they cute?” Victor asks, sounding hopeful.

“Yeah, they are,” he admits, patting Makkachin’s head. “Are they all poodles?”

“Yes!”

“I used to have a poodle.”

Victor frowns, looking at him through the rearview mirror. “They’re very loyal dogs. They like riding around, meeting passengers. I’ve never seen Makkachin take as much of a liking to one as he has to you, though.”

He blushes and ducks his head. “Really?”

“Really. In fact, it’d be a shame if he were to never see you again after this ride, so maybe you should give me your phone number. So that you can visit. For the dog’s happiness.”

(Well, that escalated quickly.)

He tries to figure out whether or not Victor is asking him out.

But, it’s for the dog’s happiness, after all.

“S-Sure. I mean, I do need rides sometimes….”

“You’ll be my priority customer,” Victor promises. “Now hold on.”

“Haha oka–what?”

They swing around a tight corner, Yuuri is thrown against the door. The dogs don’t look at all disturbed, they maintain their places and pant happily at the man in the front seat. “Sorry about that!”

He clutches his heart. “Yeah… Yeah, no problem.”

“Wow, you’re even cuter when you’re flustered,” Victor muses, watching the rearview mirror again.

Yuuri, on the other hand, watches the road. “Look out!”

He glances down at the road, swings their car to the right. “Don’t worry, it’s fine.”

“D-Definitely fine,” Yuuri repeats, unsure.

Then, they’re at his stop. “See you soon?”

(For the dog, Yuuri thinks.)

(For the dog, and for that man’s stunningly gorgeous eyes.)

“Sure. See you soon.”

You. Need. To. VER.I.FY. ME!

I work call center support for wireless services in a local telecommunications company. Our company provides a service called Lifeline. The majority of Lifeline customers CALLING(Not ALL, just the ones calling in) are incredibly unstable, difficult to work with, hostile, paranoid, sometimes just plain verbally violent, and much much more!

I just took this call a few calls back and have been typing this up between helping customers with all their facilities in order. I’ll be (M)Me and she’ll be (LL)Lifeline Lady.

M: Thank you for calling WirelessSupport, this is Me speaking, how can I help you?
LL: Hey, can you hear me?
M: I can hear you very well. How may I help you?
LL: Let me turn this up so he can’t hear me. I hear a TV becoming noticably louder in the background, but not to obnoxious levels. Can you still hear me okay dear?
M: Yes.

LL: Okay. So this guy upstairs, he’s been hacking my phone, and my TV, and well anything he can find of mine. He keeps deleting my voicemails, I need you to help me get them back. How do I get them back?CnUgetThmBck4MeINEEDTHEMNOW! Basically screechy gibberish at the end.

These could be voicemails of a lost one, doctors messages which if missed are the end of the world for Lifeline customers, big emotional stuff. I prepare for the worst, or I thought I did…

M: Sadly, if voicemails have been deleted and you don’t have a phone model that saves them, they are gone.
LL: I have the SIM card. They were saved on the SIM card. You need to tell me how to recover them from the SIM card.
M: Ma'am, Voicemails have never been saved on the SIM card. A SIM can barely hold one standard quality photo or a handful of contacts, but definitely never voicemail.
LL: How do you know what I did and didn’t save on MY. SIM card?
M: Again, a SIM card does not have enough room to save any audio or video files to it. If they were deleted from the voicemail system and you didn’t have them saved to the phone or computer(We allow customer to easily download their voicemails to permanently save) those voicemails, are sadly, gone without a chance of recovery.

I was prepared for this. She starts SCREEEEECHING.

LL: YOU! DDNVERROFIGHMEAND#F(&VFBNW(QPVNWVSVN<SDBG(BPV$EKKHHHHHHH.
M: Ma'am, Ma'am, Ma'am. I understand losing voicemails, especially sentimental ones that can’t be replaced can be devastating, but I need you to calm down and speak a little softer if we’re to look into this more or you need more help. Again, I’m sorry, but can you repeat what you said?

Voice quivering with anger…

LL: YOU! DID! NOT! VERIFY ME! BY! MY! NAME! OR PASSWORD! OR PIN! YOU ARE WORKING ON MYYYYYYYY STUFF. WITHOUTVERIFYINGME. I SHOULD HAVE YOUR JOB! I TELL YOU I AM BEING F'NG HACKED YOU F'ING JUST START THROWING MY INFORMATION AROUND!!!!!!! YOU. NEED. TO. VER.I.FY. ME!“

I couldn’t miss a beat. I have a chance.

M: Ma'am. I have not asked for your name, nor your phone number. We have not discussed ANY personal information. Please tell me why I need to verify you to tell you that something that is deleted, is going to remain deleted because it is not possible to undelete or recover it.

I didn’t miss a beat. I don’t think.

LL: Ugh. Change my voicemail PIN to something more secure.

Devil smile.

M: That is a very good idea to change the password to something much more secure if you believe you are being hacked. You may want to turn up the TV a little more though, because after Iiiii… verify you, you’ll need to tell me what PIN you want.

I spent TWENTY FIVE minutes verifying her through everything method on the account, telling her unfortunately because hacking was mentioned in the call, I had to verify every piece of personal information on the account before I could make ANY changes. Name, Address, E-mail, Old e-mail, Secondary Address, Password, Security PIN, Driver’s License, answer to 1 security question and the last 4 of her SSN. The longer it took, the more exasperated she got, and we kept having to ask each other to repeat ourselves because the TV was now quite loud.

In the end I got her setup with a new PIN, updated some personal information and security checks that we discovered we very out of date and she never mentioned the deleted voicemails once after the whole "verify me” explosion.

Ice Cream Mishap

Prompt: "I work at an ice cream stand and you came up and got some ice cream except you didn’t realize that rocky road has nuts in it which you’re apparently allergic to???? so now i’m dragging your sorry ass to the hospital all bc you don’t know your ice cream flavors.“ Modern AU.

Word Count: 1,998.

A/N: Came upon this prompt on here, and you best believe I had to write something based off of it. Hope you enjoy!

Keep reading

9

Hello again! So, I was bored and decided to make some mirror selfie poses. Since I edit phones into my pictures, I don’t know how accessory phones will work with theses poses.

Other than that, I hope you find use for these poses and tag #avalanchesims so I can see your posts! Thanks!

poselist and nonposelist compatible / codes included

DOWNLOAD

You. Need. To. VER.I.FY. ME!

I wrote this for TalesFromTechSupport, and then I realized, I was pretty damn petty, and this story should fit in here.  

I work call center support for wireless services in a local telecommunications company. Our company provides a service called Lifeline. The majority of Lifeline customers CALLING(Not ALL, just the ones calling in) are incredibly unstable, difficult to work with, hostile, paranoid, sometimes just plain verbally violent, and much much more!  

I just took this call a few calls back and have been typing this up between helping customers with all their facilities in order. I’ll be (M)Me and she’ll be (LL)Lifeline Lady.  

M: Thank you for calling WirelessSupport, this is Me speaking, how can I help you?
LL: Hey, can you hear me?
M: I can hear you very well. How may I help you?
LL: Let me turn this up so he can’t hear me. I hear a TV becoming noticably louder in the background, but not to obnoxious levels. Can you still hear me okay dear?
M: Yes.

LL: Okay. So this guy upstairs, he’s been hacking my phone, and my TV, and well anything he can find of mine. He keeps deleting my voicemails, I need you to help me get them back. How do I get them back?CnUgetThmBck4MeINEEDTHEMNOW! Basically screechy gibberish at the end.  

These could be voicemails of a lost one, doctors messages which if missed are the end of the world for Lifeline customers, big emotional stuff. I prepare for the worst, or I thought I did…  

M: Sadly, if voicemails have been deleted and you don’t have a phone model that saves them, they are gone.
LL: I have the SIM card. They were saved on the SIM card. You need to tell me how to recover them from the SIM card.
M: Ma'am, Voicemails have never been saved on the SIM card. A SIM can barely hold one standard quality photo or a handful of contacts, but definitely never voicemail.
LL: How do you know what I did and didn’t save on MY. SIM card?
M: Again, a SIM card does not have enough room to save any audio or video files to it. If they were deleted from the voicemail system and you didn’t have them saved to the phone or computer(We allow customer to easily download their voicemails to permanently save) those voicemails, are sadly, gone without a chance of recovery.  

I was prepared for this. She starts SCREEEEECHING.  

LL: YOU! DDNVERROFIGHMEAND#F(&VFBNW(QPVNWVSVN<SDBG(BPV$EKKHHHHHHH.
M: Ma'am, Ma'am, Ma'am. I understand losing voicemails, especially sentimental ones that can’t be replaced can be devastating, but I need you to calm down and speak a little softer if we’re to look into this more or you need more help. Again, I’m sorry, but can you repeat what you said?  

Voice quivering with anger…  

LL: YOU! DID! NOT! VERIFY ME! BY! MY! NAME! OR PASSWORD! OR PIN! YOU ARE WORKING ON MYYYYYYYY STUFF. WITHOUTVERIFYINGME. I SHOULD HAVE YOUR JOB! I TELL YOU I AM BEING F'NG HACKED YOU F'ING JUST START THROWING MY INFORMATION AROUND!!!!!!! YOU. NEED. TO. VER.I.FY. ME!“  

I couldn’t miss a beat. I have a chance.  

M: Ma'am. I have not asked for your name, nor your phone number. We have not discussed ANY personal information. Please tell me why I need to verify you to tell you that something that is deleted, is going to remain deleted because it is not possible to undelete or recover it.  

I didn’t miss a beat. I don’t think.  

LL: Ugh. Change my voicemail PIN to something more secure.  

Devil smile.  

M: That is a very good idea to change the password to something much more secure if you believe you are being hacked. You may want to turn up the TV a little more though, because after Iiiii… verify you, you’ll need to tell me what PIN you want.  

I spent TWENTY FIVE minutes verifying her through everything method on the account, telling her unfortunately because hacking was mentioned in the call, I had to verify every piece of personal information on the account before I could make ANY changes. Name, Address, E-mail, Old e-mail, Secondary Address, Password, Security PIN, Driver’s License, answer to 1 security question and the last 4 of her SSN. The longer it took, the more exasperated she got, and we kept having to ask each other to repeat ourselves because the TV was now quite loud.  

In the end I got her setup with a new PIN, updated some personal information and security checks that we discovered we very out of date and she never mentioned the deleted voicemails once after the whole "verify me” explosion.  

Fuck customers, and Love Managers. So I work at a movie theatre and it’s pretty good but I occasionally have a rude customer. Also I’m gay and you can tell I am when I talk and with my mannerisms bc I don’t hide myself to appear straight. We have a long queue for guests to wait in and when you’re at the front of the queue and we’re done serving our guest, when we’re ready, we ask for the next guest in line. Lots of guests take the liberty of running right over to our lines even if we aren’t ready (having to take care of side work, cleaning, etc.) for the most part, it isn’t that big of a deal, and we can take them. My coworker, who we will call T, got done with a customer, but they had a kitchen order, so she had to run to the kitchen and tell them the order bc not all food goes to the kitchen’s order screen. Family A walked to T’s register and so I called for the next guest and Family B walks to my register.

I was taking family B and the man of family A starts W H I S T L I N G for me. This pissed me off because idk I’m not a fucking dog????? So I excuse my self for a second from family B’s order and go over and put on my customer service smile and ask what’s wrong. He asked where T went and I said “oh she probably went to the kitchen” and he said “well she called us over and left” (T didn’t call them over), so I go “okay, are you sure because I didnt hear her call you?” And he goes “what’s that face for? I’ll smack the shit out of your fucking faggot ass” I literally BUSTED OUT LAUGHING in his face and said “okay!” And then I went back to assisting family B. Family A is shouting and calling me a faggot and queer and saying he’s gonna beat my ass etc. and I just keep helping my customer. He said he was gonna wait for me outside after the movie and beat me up so I’m laughing still and then texted my mom to be here just in case. When I get my family b’s popcorn I tell my manager about the situation and asked if she saw it and she said she did and I said it was ridiculous and so family A’s WIFE fucking starts calling me a shit starting faggot and I snapped and said “bitch your fucking stupid husband wanted to fix his lips to-“ and my manager was like “K, relax and stop or else we won’t have leverage” so I shut up and go to the back and I tear up because I wanted to slap the shit outta her and her man!!!! Anyways I tell them I won’t stay until closing (2AM), and I’m leaving and they said it’s okay and that I had to fill out a report. Another manager steps into the office while I fill out the report and he goes “do you want to press charges or do you wanna just kick them out because I’m on the phone with he damn cops right now” and so I chose to press charges. Basically the cops couldn’t do shit because he didn’t “make motions” to hit me. My manager called our general manager who quickly said to trespass them so they can never come back to the theatre again. Overall it was like hey what the fuck to the customer but also showed me that even though I’m just an expendable floor staff member, my manager’s and bosses actually semi give a shit about me and my well being and safety.


TL;DR: customer gets mad that he went to line without being called up as the next guest, starts to call me a faggot and queer and then gets banned from my movie theatre because he couldn’t wait 2 minutes to get his small popcorn and small drink.

Misfits

Originally posted by dammithoshi


Pairing: Jungkook x reader [feat: Taehyung]
Genre: angst. smut. trouble makers au. 
Word Count: 4.2k

Jungkook, Taehyung, and yourself, live in a poor area of Seoul. The three of you grew up together in another small poor town, so once you moved into Seoul with Jungkook and Taehyung, living in another small poor area didn’t bother you, even though you WANTED to live in the city, but that couldn’t happen due to the fact that you do not get paid enough at your job, while Jungkook and Taehyung have a harder time keeping jobs due getting into fights or even stealing from their jobs in order to help provide for each other, but also causing trouble around the neighborhood. 

Keep reading

Hey there it’s been a while! Sorry for the delays but finally I am able to do commissions again. So here have another one. A chinese Shin Soukoku themed case wished by a lovely customer  ♡ I hope you all like it.

Case - Samsung Galaxy S7 Edge
+++++++++++

If you like to have your own then pls dont hesitate to hit me up and I’ll see what I can do!

You can reach me over dms, my etsy store or my homepage ;)

Cups of coffee

 *Lafayette x reader
*Modern
*Word count: 1051

Summary: You work at a coffee shop in New York and Lafayette comes in twenty minutes early. Fluff ensues.

A/N: I’m basically going through all of my writing and fixing it up, because it’s all horrible lmao. Anyways, enjoy and sorry if I missed any mistakes!

Warnings: none

Originally posted by saymaybetothis


It was an average day in New York. The weather was cold and windy, there was loud honking from cabs who were stuck in traffic, and everyone was pushing past each other harshly. No one ever seemed to be in the mood to be a somewhat decent person in the early morning rush of New York City.

Y/n finally made her way to the small coffee shop her family owned, unlocking the cafe and walking inside. Y/n let out a sigh of relief as she took of her coat and walked behind the counter to prepare her own coffee before the shop opened for the day.

There was a ding, signaling the doors had opened. Y/n walked to the front, frowning to see a very cute man, wide eyed with hair pulled up into a bun. “Sir, we’re not open for another 20 minutes-” He cut her off, panting. “I know, I know, but I have to get to work in the next,” he paused and checked his phone, eyes widening. “Ten minutes, please just make me one cup, I’ll pay double and everything.”

Y/n sighed, before nodding her head, taking his order and going to turn on the coffee machine. She then turned back to face him to study him more, smiling when she saw him walking around nervously. “Hey, you okay?” He looked at her and shrugged.

She laughed a bit and nodded, turning back to continue working on his black coffee. Y/n wrinkled her nose in disgust at the thought of someone drinking something so plain. Especially someone who didn’t seem plain at all. She finally finished the drink and turned back to give the man his coffee, smiling softly at him despite how tired she was.

“The total is $5.50.” The man smiled as he took the coffee from her hands and set it down on the counter, reaching into his pocket to pull out a $20 bill. He handed the money to you, taking his coffee and stepping away from the counter. He turned around and made his way towards the door.

“Isn’t this a bit much?”

He didn’t turn around, he only stopped and talked over his shoulder. “I told you I’d pay double.”


It had been a week since Y/n served coffee to the man with the really great hair– She had to admit, she was a bit jealous that he managed to make a bun look so good.

Y/n unlocked the door to the cafe, walking back behind the counter to repeat her daily routine. Put her purse away in the back room, hang up her coat, and turn on the coffee machine to prepare her own coffee for the day. She didn’t want to be a total bitch when she was serving people their coffee.

But for some reason, she kept hoping that the man would show up again today, begging her to make him his coffee twenty-minutes early.

The door suddenly chimed, making Y/n look up from her phone and give the customer her signature ‘hi-what-can-I-get-you-please-don’t-order-anything-crazy’ smile. The man smiled, running a hand through his shoulder-length hair and walked towards the counter. “Hi, uh, are you Y/n?”

Y/n chuckled and looked down at her shirt that showed off her nametag before looking up at the man. “Yeah, I’m pretty sure my name is Y/n.” The man chuckled nervously, looking down at his shoes before looking back up at her. “Can I get your number?” Her once relaxed posture stiffened. Y/n furrowed her eyebrows and frowned, trying to find a way to decline his request.

His eyes widened when he noticed how uncomfortable she felt. “Uh, not for me. I-It’s for my friend, he came in like a week ago. He was tall, he had curly hair pulled up into a bun, uh, he was also dark skinned? He also had a French accent! His name is Lafayette.” Y/n smiled when he mentioned his name, “why couldn’t Lafayette himself come get my number himself?” She laughed, pulling out a piece of paper to write her name and number down.

“He’s been sick all week and asked me to come get it,” he laughed, shrugging as he took the small piece of paper from her. She nodded her head. “Well, thank you mr..?” He smiled, shaking her hand, “Alexander Hamilton. Call me Alex.” Y/n nodded, waving goodbye as he walked out the door hurriedly.


After another long day, Y/n locked the door of the cafe and began her long trek home, singing quietly under her breath to a Halsey song she had been playing in the cafe earlier.

When she finally reached home, she collapsed onto her couch and let out a soft groan, a buzz from her phone pulling her out of her thoughts.

Unknown
Uh hey! It’s Lafayette, I had my friend come and get your number earlier. Sorry I couldn’t come myself but I’ve been pretty damn sick and well.. uh, ya know. Anyways, I should be getting better soon so I was wondering if you wanted to.. maybe go on a date?? It’s fine if you don’t, you probably have a boyfriend considering how beautiful you are.
Sent at 10:55pm

She laughed at the text, beginning to answer when her phone went off again.

Lafayette
Fuck! Why did I send that? Um anyways, sorry about that. You’re probably weirded out right now. Uh anyways, I’ll stop bugging you.
Sent at 10:55pm

You
You’re so sweet! No, I don’t have a boyfriend and yes, I would love to go out with you :)
Sent at 10:56pm

Lafayette
Sweet, how about this Saturday at 7pm?
Sent at 10:58pm

They both proceeded to text back and forth, smiling when she shut off her phone and let out a dreamy sigh.

Thank god for making a stranger coffee twenty-minutes early.

Some angry middle-aged guy called in the middle of the dinner rush and screamed at me, a teenage girl, for a solid five minutes because WE DIDNT PUT DRESSING IN WITH HIS SALAD. I asked him to hold and passed the phone along to my boss so I could take care of customers up front. A few minutes later, I hear yelling in the kitchen. My boss got totally fed up with this guy and yelled “WE’LL BRING YOU YOUR F—ING DRESSING” before slamming down the phone. 5 minutes later- the phone rings again. We can tell by caller id that it’s the same guy, my boss has cooled down a little, so he answers the phone to apologize, and the guy immediately starts screaming again- calling my boss every name in the book and yelling something about writing a bad review. This triggered my boss again and he started yelling. Long story short, the guy kept calling back over and over until after the fourth time my boss just unplugged the phone

janecobain  asked:

I think really helped with Sense8 was actually calling Netflix. The petition did raise eyebrows and help get media outlets attention, but I think what got Netflix's attention was the calling. Live chats were fine too I guess but I always had the impression that it was a robot or something, having them hear my voice and how passionate I was seemed like it made a better impact. We also sent flip flops which was a joke from our show, so the Get Down could do something similar like a purple crayon

Got it, so calling is going to be the most effective way to contact them right now. This is the number for anyone who wants to do so:

1-866-579-7172 (and again, this is that code the customer service site recommends using when prompted so they’ll respond faster: 989581

If anyone does call, please let us know how that went, and what to expect and what you’d recommend us to say and do while on the phone.

Now, from my experience with it (and I can post some of the transcript if anyone wants to see it) I still think that Live Chatting is worth doing. There were definitely moments when I felt like I was getting a stock customer service response, but that’s to be expected. That and they weren’t as knowledgeable about how the social media accounts are ran, which again, I sort of expected.

Still, the person I was talking mentioned they were a fan of The Get Down too, and specific things about the cliffhanger they didn’t like and seemed aware of the basics of the situation. They even wished us well with any fan campaigns we try to launch now.

All of that kind of reassured me that it was a real person, but I agree that talking to a person over the phone might have more of an impact, so they can understand through tone of voice how passionate we are about the show and how frustrated we all are have been ignored all this time by their company.

I’m sure that ultimately there’s very little a customer service rep can realistically do, but if enough of us are consistently calling and live chatting about wanting a finale for The Get Down, at least they’ll make note of it.

I also think mailing them an object like Sense 8 fans did with sending them flip-flops is a good idea. I like the idea of purple crayons, especially if we could send them crayon boxes but all purple crayons and taping notes to the back of them, but multiple objects would be good too.

One of the most boggling things i’ve found about working in retail is how much power and influence customers seem to think i have…… a lady came up to me yesterday and said “i’d like to show you this.” She pulled up a picture on her phone of a wilted salad that she’d bought so of course I was like “Gosh, I’m so sorry! If you just go right over there to Customer Service they can refund y-” and she interrupts me like “No, no, I don’t want a refund, I just wanted to show you.”

((Like??/. ?? What? are you trying to accomplish, ma’am? Are you trying to make me feel guilty? in which case i would like to inform you my self worth is in no way connected to the quality of my workplace’s lettuce))

Then she continues “So you can do something about it.”

Madam. Dear, dear customer. I am a cashier. Do u think this phone next to my register has a direct line to the Whole Foods CEO? Am i in personal correspondence with the state Salad Quality coordinator ? Would you like me to inform the grocery staff that the natural decay process of lettuce is unacceptable? Should I reverse time so that your salad is fresh once again? Who does this lady think i am. What power does she think i wield. who am i

Surprise

A/N: This is my first time writing a fic on here so yeah, well see how this goes. It’s a bts Yoongi Mafia au. 

“ Delivery for y/n.” The man said as he approached the counter. “ That would be me.” I say smiling as I stand up from behind the counter, I was picking up some books I had dropped before he entered the shop. “You look beautiful as always, but back to business sign here please.” “ Thank you John, of course no problem.” With that he left the store, I work at a bookstore but it’s like I’m the only one who works here. Because everyone sees me there all the time plus I only work evenings. You can say that I’m night owl, like I never pretty much don’t exist till the sun is going down.

 It was 8 pm and the store was dead by now, it had been about 1 hour since the packages was delivered. I was hoping to have it all scanned into the system before I had to close, but for some odd reason the store had gotten really busy then just stopped. I started to unbox the books when I heard the door open. I quickly put the books on a cart before going to see who had walking into the store. “ Hello?” I called out and no one answered, I could’ve swear I heard the door open. Before I could do go further into the store the opened again. Thinking I might have just been hearing things I have been here for awhile. Focusing back on the customer in the telling him if he needed anything to let me now, he just waved my off and I went back to my first tasks. I

It had been about 20 min since that guy left and I was done with the books. The store was about to close and I was on my phone just to past time when three guys walked in. They looked like thugs honestly, they clearly were looking for someone. “ Can I help you wi-” “ Where is he! “ The man yelled back, I looked at him confused because no one has been here since that one guy.” I don’t know who you are looking for but if you describe him I’m might be able help.” I said surprise that he even let me finish speaking. “Go look around now!” he yelled at the other men before they walked off. Then he slowly walked over to you before grabbing your shirt, dragging you over the counter and throwing you on the floor. Pushing a gun to your head, before whispering         “ Listen bitch I know, you know you who I’m talking about because I see you talk to him every FUCKING DAY.” “ HE DIDN”T COME TODAY I SWEAR!” Just as I heard he take the safety off, I closed my eyes waiting because I knew this was it. I heard something fall on the floor, I opened my eyes when I felt a hand on my head. I looked up to see Yoongi staring back at me, I hastily got up grabbing on to him. I stare into his eyes as he whispers about how sorry he is and it this wasn’t suppose to happen. I step back a little, tripping over the man who almost shot me seeing blood on the floor. I gasped looking at Yoongi “ WHAT THE FUCK DID YOU DO” “ Calm down please He had to die okay he was going to hurt. Plus its a danger to my job okay don’t worry about it.” he says thinking that it would help somehow. “Who are you then, and what kinda of job do you have that you get to kill people are you in a a gang or some shit.” I ask as a joke and he starts shaking his head yes. “ Just my luck fall in love with a gang member” “ I’m actually the leader of the mafia since we are being honest” He says calmly talking out his phone. He stopped to look at me realizing what I had just said “ Wait you’re in love with me”. He says with a smile. “ Now is not the time to dwell on that Yoongs, you need to fix all of this okay.” “ I will but you should probably come with me so I can keep you safe okay”. I stare at him blankly “ Do I have a choice?” He smiles shaking head no. “ But I love you and it’s for the best I swear”. All I can say is okay because I do love him and trust him no matter what. 

Originally posted by mvssmedia

Over Again

Scenario: No matter where or when, I will always find my way back to you.

Pairing: Hoseok + Reader

Genre: Fluff + Soulmate AU (in which you are soulmates in each life but don’t remember until you meet each other)

Words: 1,529

A/N: I feel like I rushed through this. Inspired by one of the many ideas on here. I hope you enjoy it ♡

Masterlist

cr.


Since the beginning of human life, you found yourself falling in love with same person. However, once you are reborn, all memories of him have been wiped from your mind.

You don’t get the memories back until you find him again.

In one life, you met him at a party. In another, he caught your eye while walking down the street. Each meeting happened in a different fashion.

In your last life, you had met him in high school. Your prom date had left you for someone else, and you noticed a crowd forming around another person. You pushed your way to the front, and that was when you saw him.

He turned to you and stopped dancing. In that moment, both of your memories rushed back, which marked the beginning of the rest of your lives.

He was your everything. You two worked through the tough times together, and celebrated during the best moments. To say you were happy would be an understatement.

At the very end of that life, he took your hand and brought it to his lips.

“I will find you again, my love.”

Keep reading

A funny story for once!

There is a mention of porn so if that bothers you please don’t read :)

This one will make you laugh! Where I work we have a store credit card & customers can pay their balance off at our tills. A woman comes up to pay her bill and says she just needs to check what she owes and takes out her phone to look on the website.

Porn. At top volume starts playing. She’s like omg omg omg I was watching that with my boyfriend earlier and forgot to close the browser (so when she opened the browser it automatically started back up again). She then couldn’t get it to stop because she presses the power button and so it stops but to get back into her phone to see her balance she has to turn her phone back on. So it starts again.

Eventually she gets it to stop. She wasn’t embarrassed but she just felt like it was super awkward for me and others around (that’s why I’m okay sharing the story, if she had been mortified I wouldn’t have. But she wasn’t bothered). I just held in my laughter but I wasn’t bothered either, it was just an accident.

But it was also seniors day so this couple who is 55+ gets in line behind her and I though they were going to get mad but it didn’t look like they noticed, which is good.

So yeah, that’s the story of porn being blasted at my till.

ugh Fidelis called me again and I picked up because I was driving so I couldn’t see who it was and was worried it was work. (I have a bluetooth thingy built into my car and it’s easier to pick up than not.)

They were like “the social media team said you had questions about your plan!”

I said, “I have already decided to leave your company, your policies are bigoted and obnoxious and I’ve told the whole Internet about them, and also it’s, pardon my French, really fucking creepy that your social media team cyberstalked me to find out my policy number and phone number from my Twitter handle which had no last name attached, and using which I’d asked them for a method where I could contact them in writing. It’s really fucking gross that they managed to reverse-engineer a phone number out of that somehow, I guess from my first name and location data, and I’m creeped right the hell out, and if that’s the best you can do about being attentive to your customers no goddamn thank you.”

I also said something garbled about my religious freedoms, but I didn’t figure the guy wanted to get a word in edgewise. But I repeated, “Tell your social media department that they’re fucking creeps, and don’t ever call me again!” 

And then, on autopilot, I said, “Thanks very much, have a nice day,” and hung up.

I fucking hate the telephone. I also fucking hate Fidelis. 

pirateroyalty  asked:

FlintHamilton and 15?

Sal please accept my humble apologies for taking so long with this, but the prompt threw me for a loop for a bit. But here we are: “It doesn’t matter. You’ve moved on and I have to be okay with that.”

—–

When he got the text his chest sunk down, perhaps low enough to meet the edge of the wet bar. James stared at his phone screen, blinking. The words didn’t quite make sense to him, but he quickly became engulfed in their consequences rather than their meaning. He tried to negate his disappointment. After all, they’d only been seeing each other for a couple of months. It wasn’t anything too serious.

Except it hurt. And maybe it was something more serious, at least to him. He signaled the bartender. It was Max tonight. He was glad for the familiar face.

“James! What can I get for one of my most well-mannered customers?”

“I’ll have a gin and tonic, please.”

He knew he sounded unusually curt with her and offered her sad eyes and a frown. Max gave him a soft smile.

“I see. Coming right up.”

Silently grateful, James wondered if he should call Thomas and ask why. He was afraid to check his phone again for an explanation. But surely Thomas would have the decency to at least verbally tell him why he was rejecting him.

James drank his liquor and waited for his phone to ring, growing more anxious by the minute. When he’d finished his glass just quick enough to give him a heady buzz he decided he’d walk over to Thomas’s apartment and see this thing through properly, no matter how painful.

He was glad for the frigid winter air in his lungs as he left the club. It revived him, gave him strength. Yet by the time he was crossing in front of Thomas’s complex his chest had tightened and he felt suffocated. Jesus, it was only two months. He’d never fallen so hard.

He rang the doorbell, shifting his feet nervously. James tried to go over what he intended on saying in his head but it all became muddled. Thomas answered the door. He looked…happy?

“James! Come in!”

Now even more anxious, James hesitantly stepped inside, greeted by a warm gush of air. Thomas’s apartment was quite nice; well furnished and warmly lit. The owner was wearing tight dark blue jeans, frilled at the ankles, and a plain white collared shirt, unbuttoned. He looked fantastic. Inwardly James was in agony.

“I got your text,” said James, flinching a little when Thomas hugged him. Thomas immediately picked up on his unease.

“You got the second half, didn’t you?” he asked.

James’s brows furrowed. “Second half?”

He dug into his pocket and pulled out his phone, going to his inbox. There was the first message Thomas had sent:

It doesn’t matter. You’ve moved on and I have to be okay with that.

And then a new message he’d not seen under it, because he hadn’t bothered to check his phone a second time: 

So sorry, meant to send to my brother George. :p He traded in that old car I loved can u believe :(  

“Oh Christ,” James breathed out the biggest sigh of relief he’d ever needed. Thomas chuckled a little, but then his features grew concerned. 

“Did you…you didn’t get the second message, did you?” 

James quickly explained. “I got the first text but when I read it, I was so…distraught, I never checked my phone again.” 

He felt the heat rushing to his cheeks at warp speed. God, he’d been a real idiot tonight.

Thomas was embracing him, hugging him tightly, all hard and soft heat and warm whispers.

“I’m so sorry honey,” he said with a sympathetic little laugh, stroking the back of James’s head. “I didn’t know. I should have called…”

“No, don’t be ridiculous,” James said, pulling back to look at him. “I’m a first class moron. I just…”

He stopped himself before rambling on and took a deep breath.

“I’m afraid I’m terribly enamored with you, Thomas Hamilton,” he said at last, gazing deep into Thomas’s sapphire eyes.

Their lips connected and James sighed into it, let Thomas pull him close again and he let himself fall apart in his arms. It was probably the first time he was overjoyed at being an idiot.

***