As someone who grew up in a country with a diversity of different cultures (including the Indian culture), I just want to say that Jonghyun did not mock them - that’s almost how all Bollywood movies are like, and if you’re someone who isn’t exposed to them, then maybe you’re just being butthurt and/or self-righteous by making a huge deal out of this - but yes, he still shouldn’t have, in the words on people nowadays, ‘appropriated’ that culture in any way.
That aside (and no, I am not saying Jonghyun is right or fine to do that at all, that is a different discussion), he has already issued an apology.
This was pretty much the first thing he addressed since his concert ended. He didn’t wait and decide to speak up after the series ended. He didn’t let SM or his managers speak for him. He could have easily done all that - let SM represent him or talk about this AFTER everything, but no. He took it to his Twitter on the first night of the concerts and apologised himself. He realised he’s wrong and even assured that that bit will be taken out of the video. What more do you want from the man?
Okay, maybe someone found it really offensive or insensitive, and you have every right to be upset. You can point it out and tell him about it, but you have no right to bash him after he’s publicly apologised. You don’t get to put him on a pedestal and destroy him when he took the time to explain that he knew he was wrong and he would not make such a mistake again.
We are all humans. He is as much a human as you are. You are, by no means, superior to him just because you’re socially aware of such issues. Not everyone gets the same exposure. Everyone is ignorant in some way, and different races/countries/cultures perceive things differently. For example, in America, because of its history and racial diversity, you might learn that joking about skin colour is wrong, but in some parts of Asia, it’s perfectly normal to joke about it.
For Jonghyun, he grew up in Korea. Maybe this wasn’t something he learned while growing up. I don’t know, but maybe. I certainly wouldn’t if I didn’t grow up in a racially diverse country and didn’t have Indian friends. Yes, the world is global, but everyone grew up with certain ideals and beliefs, and you need to be aware that just because it applies to you doesn’t mean it applies to someone else.
You preach about the need to educate and to fight for what’s right. Yes, you’ve done that. He is aware and has admits that he’s wrong. Just because he’s an idol doesn’t mean you can go on and on about how he intends to hurt people or etc. He’s an idol, yes, but it doesn’t mean he naturally knows about everything and everyone.
To those who are hurt by what he did, you have every right to be upset. If you feel like his apology isn’t good enough, I’m sorry, but what do you expect him to do? Go down on his knees and beg until you forgive him?
He’s an idol and an adult, and I think the fact that he spoke up about his mistakes himself, at the first moment possible, is commendable. It speaks a lot about who he is as a person. He’s a human, like all of us. Everyone makes mistakes. Can you honestly say that you have never been accidentally/unintentionally ‘racist’ at some point in your life? How would you like if people bash on you even if you gave a sincere apology about a mistake you did not intend to commit?
We all know him. He’s a sensitive soul. Do you honestly believe he’s done this on purpose? He apologised. Give him a freaking break. He’s a human with feelings. Don’t be a jerk just because he’s an idol whom you expect to be a ‘PERFECT’ role model. Nobody is. People learn and change.