Public Service: Avoid Palm Cruise Lines


This is a public service.  Never go on a Palm Cruise.  This is a letter I received from Palm Cruise Lines after I wrote them for a refund following an unsatisfactory vacation I had on one of their singles cruises.  The cruise was disappointing.  Their response even more so.  See for yourself why you should avoid Palm Cruises.


                                                                Caroline Latham
                                                                Vice-President, Customer Service
                                                                Palm Cruise Lines, LLC
                                                                P.O. Box 7685
                                                                Orlando, FL 32805

                                   December 12, 2013

Raj Desai
727 S. Mansfield Ave., #10
Los Angeles, CA 90036

RE: Your Letter Dated November 11, 2013

Dear Mr. Desai,

Thank you for your letter dated November 11, 2013.  On behalf of Palm Cruise Lines, I am sorry that you did not enjoy your recent week with us on our “Fiesta Caliente” Caribbean singles cruise.  However, I regret to inform you that we cannot refund the cost of your weeklong cruise with us.

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