So, Im a shift manager at a place famous for roast beef. I always wear a headset when I’m on the floor, even when Im not im drive thru just in case some shit goes down or a team member needs help. Last night, while I was doing paperwork, this guy pulls up to the speaker with a really loud truck. The drive thru person (we’ll call him R) tried to take his order like usual, but couldnt hear him, so he asked if the guy could turn off his vehicle. The guy then got pissy and R said “Im sorry, its really hard for me to hear you” and the guy started yelling. I cut in and said in my manager voice “sir, you either need to pull forward or turn off your vehicle because we have no idea what you’re saying.” He then shouted that this was bullshit and I told him we wouldn’t serve him if he used that kind of language. He then left. I genuinely dont understand why he was so goddamn upset.
can you do 46 with peter parker pls & ty!