TalesFromYourServer: I don't understand pooling.
(Not a new thought, but finally writing it down, because I’m sitting here watching it, and I’m about to close out, and it’s pissing me off. I’m the customer here, if that’s not clear.)
You are doing a great job, Oddly Short Cocktail Waitress. You’re pretty busy but you’re circulating, checking in on folks, your table chat is brisk but feels genuine, not plastic-y. (Pet peeve.) You have your act together, you are a professional.
You’re not the problem – Lazy Ass Man Bun behind the stick is the problem. He’s slow when he is moving, petulant to you and to Slightly Chunky Brunette on the (many) drinks he’s had to remake, and what little time he spends away from hitting on Blonde DD Customer is spent texting.
Nonetheless, if I tip to reward your service, he will get the same share you do. Maybe more, if you get cut early. F that.
Can anybody gave me any rationale for pooling? Otherwise it’s just “you should tip because of the wage structure”, and I’m going to figure out how long I’ve been here, and leave a living wage for that, whether it’s 3% or 30%, because it has absolutely no connection to the excellent job you’re doing.