A part of my job is asking customers if they have coupons. Because if I don't ask, they'll idiotically bring it up after the transaction is complete and get mad. So it doesn't help that we have a line with 30 people in it and I have to ask if they have a coupon, and they go "hm...I don't know let me look" and spend 5 minutes looking for one. And then my boss gets mad at me because "you have to move faster" Um, it's not ME that's slow?? It's this old lady who can't find her coupon
OH. MY. GAWD. I am feeling you on that one. My manager used to say that to me all the time. One day I had a regular that I was cool with digging in her purse for something (coupons, change, etc.) and he told me to move faster so I got loud and said “I’m ready to move but this customer has to find her stuff. COME ON LADY HURRY UP!” She faked a shocked look and he pulled me aside and told me to never do that in front of customers. I told him that I will do it louder next time if he ever pulled that shit with me again. He did the following week and true to my word I was screaming it at the top of my lungs. This time though it wasn’t a customer I knew and he called corporate and when he did he said it was the mangers fault and he got into trouble. Sometimes I don’t know how I get so lucky to never get into real trouble at work. Long story short that manager tried his best to sabotage me the rest of the time he was in that store. I just wish they would do it on policies that I didn’t know better then them.