handling complaints

This is a quagmire. If there was ever a chance that a fourth episode could redeem series 4 for queer people, the BBC complaints department just blew it. Blatantly lying in your responses about what the writers have said and what the show itself contains does not help the problem in the slightest. Gatiss himself admitted to using homoerotic jokes and subtext, therefore the BBC saying there is none of that in Sherlock, is a complete lie. As someone who worked handling complaints for The Walt Disney Company, I can assure you the way the BBC is handling their queer audience’s complaints right now will only hurt them in the future. A company – a taxpayer-funded company – must never imply “you’re wrong to complain, you have no basis speaking to us”. A successful company will always say, “We see your concern, we will address the issue, we hope to do better in the future”. This is standard procedure. The fact they are not doing this makes me question just what they are trying to accomplish, because taking the matter seriously is absolutely not on the agenda.

anonymous asked:

You are insanely accommodating to your followers! Everyone is being kinda rude about your posts it seems lately and you are so kind in response! I just want to say I think your blog is awesome and you are a really cool person for being so professional about handling peoples complaints. Hope you have an awesome day! 💜💚💛💙❤

Awww thank you so much sweetie :3

Germany considers 50 million euro fines for social media companies that fail to remove hate speech
The German Justice Ministry has introduced a draft law that would impose fines of up to €50 million ($53.2 million) on social media companies that fail to quickly remove hate speech and other illegal content from their platforms. According to the Associated Press, the fines would be imposed whenever Facebook or other web companies do not swiftly remove online threats, hate speech, or slanderous fake news. The ministry is also calling on social media companies to name one person responsible for handling complaints. Read more
Story Element: Renaissance Lords

Anonymous asked:

Hi! So I have tried to research this and it seems to be too specific for me to find any answers on the internet. How might lords in a renaissance era kingdom contribute to the kingdom? for instance, i know one could have farms that contribute to the country’s food supply but that is all I can think of. Sorry if you can’t answer this. Thank you!


In a nutshell: the main role of a lord was to manage and defend a small piece of land on behalf of the monarch, and to provide soldiers and supplies in times of military conflict. The land managed by the lord was called a manor, and the lord’s home was called the manor house. People who lived upon the manor land were called tenants, and were usually peasants farmers who maintained their own land or who worked as blacksmiths, millers, fisherman, etc. It was the duty of the lord to defend the tenants as well as to govern them by handling petty complaints and doling out justice for minor crimes, all on behalf of the monarch. In exchange for this defense and management, as well as for the right to live on and farm the land, tenants would pay a tax to the lord in the form of rent. Often this tax would consist of labor, often working the manor house fields, or by providing livestock or or harvest goods. If the lord needed troops to fight in small skirmishes, or if the monarch needed troops for bigger battles, it fell upon the lord to recruit soldiers among his tenants and to provide any supplies that might be necessary for the military campaign, such as weapons, food, armor, and horses. Most of the lord’s day would be spent riding through the manor land, visiting tenants, collecting rent, and dealing with little problems. They would also hold formal occasions where the tenants could come and lodge various complaints, which might be a complaint against a neighbor, against tenants from a nearby manor, or a request for delay in paying rent. 

Often lords and their ladies were called to court to attend the monarch or various royal events. Sometimes they might be invited to special meetings or tasked with special duties like escorting a prince’s bride-to-be on the journey from her homeland, or traveling to neighboring kingdoms on various diplomatic missions or military campaigns. You can read more about the responsibilities of a lord by researching, “duties of a renaissance lord” or “responsibilities of a renaissance lord.”

Most manors would not be responsible for providing food for the monarch unless the monarch was on progress (tour of the kingdom) and came to stay at the manor house. Most castles will have their own fields and tenants that would provide food for the monarch and his or her court, or when in residence in a city castle (such as in London) food would be acquired by the kitchen staff at the city market. There is the possibility that a large royal event might require food to be shipped in from nearby manors, but this would probably only happen when an unusual amount of food was needed. 


ETA:

Anonymous said: Just to let you know, the whole feudalism (lords, tenants, manors, estates, etc) was on it’s way out during the Renaissance, so feudal lords would have less power in the Renaissance than say Middle Ages, when the Feudalism/Estate System was at it’s peak in Europe. By the Renaissance, most kingdoms were moving towards the King governing everyone and taking power and influence away from the nobles.

WQA replied: On its way out, but my understanding is that it didn’t disappear entirely until the early 16th century, which is several decades into the renaissance by most definitions. My guess is, based on this person’s notion about farms supplying food to the kingdom and wanting to know the duties of a lord, they are probably thinking of earlier renaissance if not late medieval era. Thanks for the info! :)