Earlier this year, a relative told me about a fellow naturalista whose hair started falling out in clumps after using WEN’s products. When she tried to call the company, the customer service didn’t seem surprised, but instead asked her many questions about her
age. The products were recommended to my relative by her stylist who
said that WEN’s products were great for natural hair. It seems that was
bad advice for her and the 200 other women who are suing the company for
damaging their hair after using their 5 in 1 Cleansing Conditioners.
According to an article on The Daily Beast,
WEN Hair Care is reportedly being sued by more than 200 women in 40
states after using their sulfate-free alternative shampoo. The brand
promises bouncy, manageable hair after the first use, but these women
ended up with handfuls of shed hair. Some of the women even have bald
spots. This has been happening to various women over the years, but
nothing ever came of the complaints until now.
In addition to the extreme shedding, women are reporting the products
have caused severe and possibly permanent hair damage, rashes, hair
breakage, and scalp irritation. Nurse practitioner Amy Friedman bought
the WEN Sweet Almond Mint basic kit in 2014…..