- “Robyn?” asks the Uber driver. “Yep!” “Hello, sir.”
- Whatever thoughts I had before this
moment are gone. Now I’ve got bigger problems: I’m a transgender woman
locked in a car with a stranger who just misgendered me.
- The first few times this happened, I blamed the driver. I thought, “Can’t they see I’m wearing a skirt? What about my lipstick?” But when I pulled back, I realized this wasn’t really the driver’s fault. A passenger’s profile photo isn’t the right information a driver needs to correctly gender them. Even if I were wearing a skirt with lipstick, it wouldn’t mean I identified as a woman.
- When I reached out to Uber customer service about these experiences, they apologized. But after this frightening and invalidating experience happened roughly 10 times, it was clear there was a root problem that needed to be addressed.
- The solution seems obvious: People should be able to mark their preferred gender pronoun in their Uber profiles. Read more (3/14/17)