Does anyone else have customers give them "the stare". For example, at my store you can choose fuel points for your rewards. Lets say you earn .05 off gas in December the points will expire at the end of January. February 1st a man through my line got defensive, "I had .15 cents yesterday" so I explained the expiration to him. He just repeated what he said and stared at me for a good 30+seconds not saying anything like he was waiting for me to tell him I was wrong or magically put them back on.