Expedia ermöglicht Reise in die Untiefen der Kommunikationsgewohnheiten
Ich bekomme eine Email von Expedia. Das ist eigentlich nicht so erstaunlich, weil ich den Dienst 2007 schon mal genutzt habe, um einen Flug nach Frankfurt zu buchen. Diesmal soll es allerdings von einer Stadt im Nordwesten der USA nach Denver, Colorado gehen. Der Gedanke ist mir grundsätzlich nicht unsympathisch, aber ich weiß nichts von einem derartigen Vorhaben und eine Überraschungseinladung kommt nicht in Frage.
Ich versuche, mich auf der Expedia-Seite einzuloggen. Das gelingt nicht, außerdem spricht die Seite nur Englisch mit mir, also lasse ich mir ein neues Passwort zuschicken. Damit sehe ich nun, dass Expedia mir einen anderen Vornamen gegeben hat. Offensichtlich hat sich eine Frau mit dem gleichen Nachnamen wie ich, nennen wir sie mal Mara, mit meiner Email-Adresse angemeldet. Ich versuche, sie ausfindig zu machen, was mir aber nicht so eindeutig gelingt, wie ich das gern hätte, nämlich am besten mit einer Email-Adresse, aber gerade die hat sie ja falsch angegeben. Ich finde nur eine Telefonnummer. Ich traue mich aber nicht, dort anzurufen, weil ich mir einrede, nicht gut genug Englisch sprechen zu können. Wobei es eigentlich, wenn ich recht überlege, nicht am Sprechen, sondern am Hören und Verstehen liegt, weswegen ich vor einem Telefonat zurückschrecke.
In der nächsten Zeit bekomme ich ein paar Reiseangebote. Die kicke ich umgehend in den Papierkorb. Irgendwann versuche ich, über eine Funktion auf der Webseite von Expedia den Kundenservice zu erreichen und mache sie auf die falsche Mailadresse aufmerksam. Mein simpler Gedanke: Sollen sie doch ihre Kundin anrufen, schließlich haben sie ja Telefonnummer. Ich bekomme aber nur eine Eingangsbestätigung und später eine Zufriedenheitsnachfrage. Dann wieder Reiseangebote.
Am 29.08.2015 meine ich in der ständigen Online-Redaktionssitzung, dass André Spiegel, unser Mann in USA, eigentlich mal bei Mara anrufen müsste, um sie auf ihren Irrtum aufmerksam zu machen. Er sagt zu. Außerdem teilen diverse andere Redakteure und Redakteurinnen mit, dass ihnen das Problem mit den falschen Mailadressen sehr geläufig ist. Einige meinen, sie hätten anfangs noch versucht, das zu klären, später wären sie dazu übergegangen, die Mails nur noch zu löschen. Da mir das Problem eher nicht geläufig ist, und wenn dann übrigens nur mit ein paar Menschen aus USA (ich meine sogar, früher schon mal Mails bekommen zu haben, die eigentlich Mara erreichen sollten), habe ich noch den Ehrgeiz, das Problem zu lösen (wobei ich die Lösung ja nun eigentlich wegdelegiert habe).
Tags darauf teilt André mit, dass er Mara das Problem geschildert habe und sie sich herzlich bedanke. Sie würde sich kümmern. Das verstehe ich nun nicht so ganz, weil ja ich die Mailadresse in ihrem Account ändern muss. Sie kann sich ja gar nicht mehr einloggen, weil ich das Passwort habe, sie aber nicht. Und ein neues kann sie sich ja auch nicht zuschicken lassen. Ich logge mich also ein, um ihre Mailadresse, die ich ja nun kenne, einzugeben. Das geht aber nicht, weil die Adresse “already exists”, wie Expedia mir mitteilt. Damit hat Mara nun also wohl einen neuen Account, und ich bleibe auf ihrem alten sitzen.
Nun wäre die ganze Geschichte ja nicht weiter aufschreibenswert, denn ein Expedia-Account mit einer falschen Mailadresse ist sicherlich alles andere als lebenswichtig oder techniktagebuchinteressant. Ich frage André, ob er Mara denn nun per SMS Bescheid gesagt habe, was er bejaht. Das hatte er in der Redaktionskonferenz vorgeschlagen. Ich war ja gar nicht auf die Idee gekommen, denn selbstverständlich habe ich die Telefonnummer für einen Festnetzanschluss gehalten, André aber - ebenso selbstverständlich - für eine Handynummer.
Ich frage, ob die Nummer denn als Handynummer zu erkennen gewesen sei. Er fragt zurück, ob es denn auch andere als Handynummer gebe, worauf ich “Festnetznummern” antworte. Er meint, was es für einen Sinn habe, bei einem Onlinedienst eine Festnetznummer anzugeben, schließlich würden sie die Nummer ja allenfalls nutzen, um einem eine SMS zu schicken. Ich sage, dass ich mir darüber noch nie Gedanken gemacht habe. Ich würde dort selbstverständlich meine Festnetznummer angeben, unter der ich besonders schlecht zu erreichen bin (ich habe nämlich gar keine Lust auf Anrufe von Onlinediensten). Für alles andere könnten sie mir ja ne Mail schicken. Wahrscheinlich nutzen die Onlinedienste Telefonnummern einzig zur Unterscheidung ihrer Kunden, vermutet André dann noch. Wird wohl stimmen. Oder eben, damit man über diverse Umwege durch das Erschleichen von Passwörtern und Onlinezugang einen Menschen mit sehr wahrscheinlich gemeinsamen Vorfahren auf einen Irrtum aufmerksam machen kann.
This is something that I’m about to do, so I thought I’d make a post for you all! Here are just a few quick tips for clearing that inbox:
Filter your emails. I know that Gmail allows you to tag emails so that they all go to their own folder so you can look at them as you need to. Basically, in Gmail, you can apply as many tags as you want to emails so that everything is organised.
To the researchers’ surprise, they found sending emails—the less “natural” means of communication—elicited greater emotional arousal in senders, and led to the use of “stronger, more arousing language” compared to voicemail messages. This was even true of the utilitarian messages, but was especially pronounced for the romantic ones.
“When writing romantic e-mails, senders consciously or subconsciously added more positive content to their messages, perhaps to compensate for the medium’s inability to convey vocal tone,” Dennis and Wells write. “Our participants naturally adapted to the limitations of the media.”
They also noted that, unlike a voicemail, email “enables senders to modify the content as messages are composed.” In other words, you can re-word your message for maximum impact. This requires deeper thought than simply leaving a voice message, and the researchers surmise that extra effort “may increase arousal.”
Hello, I have a very strong belief that if there’s anything worth fighting for it’s Harry Potter. I’m going to do this with lots of evidence and in the most respectful way I can.
First, I would like to say that my issue with what you wrote lies in what you said about Ron Weasley. To quote, “that guy kind of sucked. I’m going to give you the benefit of the doubt and say you’re the kind of person who skim reads.” Not only is that irrelevant to how a person is like their favorite characters, it puts into question my devotion to the books as a big fan of Ron as a character. I realize these are all opinions and there’s nothing I can do to change your mind if it doesn’t want to be changed but I’m going to attempt to try:
1: When Ron was eleven years old he sacrificed what could’ve been his life in a chess match for his two best friends so that they could prevent Voldemort from rising to power. Not only was he a child but he didn’t even consider another course of action. Harry and what Harry was fighting for were worth his life. At eleven. Before he even knew just how often his life would be at stake. Before he even knew what they were really fighting for.
2. Ron Weasley was Harry’s best friend. There is not a way to dispute that. He’s who Harry would make up Divination homework with and play Quidditch with and, more importantly, because of that he shared his entire family with Harry, which became the family Harry would have for the rest of his life. Ron, who had five older brothers and who has always struggled with what he has to live up to, brought Harry Potter home to his parents. Someone who theoretically could outshine him in every way. He still brought Harry home because Harry didn’t have a family and that didn’t sit right with Ron.
3. At thirteen, Ron, with a broken leg, stood up to Sirius Black, the man who had broken Ron’s leg, to say that he would have to go through him first if he wanted to kill Harry. Yet again, he was willing to lay down his life and he was willing to do it facing someone thought of at the time to be Voldermort’s greatest servant. Again, without question. That was the only thing Ron could do in his mind.
4. Ron gave his own clothes to Dobby to be buried with because he knew how important they would be to Dobby. And later he asked about getting the house elves out of the kitchen during the battle at Hogwarts…moments before Hermione kissed him. This was after a fourth year of no interest in being in SPEW. He might not have wanted to organize in support but the best interest of everyone around him is always in his mind.
5. He had two moments that could be considered bad. Either when he was angry at Harry during the Triwizard Tournament or when he left them in the woods while searching for Horcruxes. The first argument was always a forthcoming one because Harry had so much and Ron had so little and it was clear from the first book Ron was ashamed of how poor his family was. The fact that he doesn’t get all that much attention in a large family only added to the differences. It would be hard to be friends with the most famous person in the wizarding world and it’s not completely ridiculous to assume they’d have a fight. But, of course, Ron later apologizes, admits to being stupid, and Harry and Ron are right back where they always were. The second is an assortment of things. One, he left a large family who could be directly implicated in the war, unlike Hermione’s family, because of their sympathies. He was wearing the Horcrux and he’d been splinched, drug out into the wild eating crappy food which he was entirely unused to due to Hogwarts feasts and his mother’s excellent cooking, and they were seemingly getting nowhere. Ron probably also felt that he didn’t have any skills important to finding the Horcruxes, not realizing that Harry’s sanity depended entirely on him. So he got angry and left and again it’s so hard to blame him for feeling that way. You could be angry about this if he hadn’t instantly, and it did insinuate instantly in the book, regretted the decision to leave and tried to find his way back to them. People make mistakes. Which is another thing…Ron is so real. One of the most real characters in the novel and these fights just demonstrate that. The idea he shouldn’t be someone’s favorite character is ridiculous when looking at just how relatable he is.
6. Especially in the second novel, when Hermione was being called mudblood, Hagrid was put into jail for being the opener of the chamber, and everyone suspected the heir was Harry, at every insult thrown at his friends he would fight back. Even if it was at people who he liked alright. When Ernie suspected Harry of being the heir, and eventually said sorry when it was clear he wasn’t and Harry had forgiven him, Ron still hadn’t. When Malfoy said something cruel, he’d be down for a fight. Every time without fail. Even later, when Hermione is going to be tortured for information at Malfoy Manor, Ron begs to have himself take her place. Torture. Something often seen as worse than death.
7. He does provide comedic relief. A kind of comedic relief that neither Harry nor Hermions can achieve and it’s so important. Not only for his best friends and their situation, which requires humor to get through, but for the readers. These novels are incredibly dark with dark themes and the fact that Ron can find light in even the darkest situations is a gift and one that should be valued.
My point is, you suggested that if would be ridiculous for anyone to have Ron as their favorite character and I think that’s wrong. He’s loyal, funny, important to Harry, one of the most real characters in the novels, and was the first person to talk to Harry like a person instead of gawking at him for being famous. Ron has the heart in the operation and if that in any way makes him a horrible person, we will never see eye to eye.
As a side note, I can see how that conclusion could be drawn from the movie version of Ron which is a very poor reflection of the character he actually is. Maybe you’re the one that’s skim reading the books and not me.
Also, sort of unrelated, but I think I understand that you had limited space and a limited number of characters to choose and that you have no control over people’s favorite characters but maybe you should’ve been picking on Snape or Malfoy instead, much more worthy recipients. Or perhaps, taken them out altogether and replaced them with Luna and Sirius or Minerva or something. People incredibly worthy as well of being compared to the people who love them.
Have you ever sent an email and then completely regretted it later?
We’ve all sent one: the angry, emotional, or stingingly passive aggressive email to a friend/partner/parent/boss that gives them A PIECE OF YOUR MIND. And we’ve all woken up the next morning in a haze of regret after we’ve cooled off, wishing we could go back and hit un-send. What was the story behind your email? As best you can remember, what did you write in it?
Feel free to leave answers here or in our inbox. Thanks all!
Meet a Mathematician who doesn’t use emails- Donald Knuth!
I have been a happy man ever since January 1, 1990, when I no longer had an email address. I’d used email since about 1975, and it seems to me that 15 years of email is plenty for one lifetime.
Email is a wonderful thing for people whose role in life is to be on top of things. But not for me; my role is to be on the bottom of things. What I do takes long hours of studying and uninterruptible concentration. I try to learn certain areas of computer science exhaustively; then I try to digest that knowledge into a form that is accessible to people who don’t have time for such study.
Donald Ervin Knuth is an American computer scientist, mathematician, and professor emeritus at Stanford University. Bow in Respect!
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Hello everyone! Ugh, I’m so behind on posts/videos- it’s so difficult to keep up with it all! I apologize; I will catch up on everything before I start school. Tomorrow my schedule is free, so I will be making many posts and editing a lot of footage.
Today I tried to login to my YouTube channel, and it kept rejecting me. The account I’m using for my exchange videos is my school email account. I’m a little worried that my email has been deleted from the school system, because I had to un-enroll for a year before coming to Japan. I hope that all of my videos haven’t been lost！I emailed my school counselor asking if there is a way for me to get it back- I really hope there is. Fingers crossed!
hi, my name is Finn, I am 16 years old and I am from Virginia/California (I am bicoastal).
Some of my likes include: nature, space, cute stationary, art, music, poetry, creative writing, dying my hair, care packages, CDs, art journals, positive messages, and hand written letters or lengthy messages.
Some of my dislikes include: homophobia, transphobia, bullying, all seafood, and having people yell negative things at me.
What I’m looking for: I would love to have someone to send packages to that contain little gifts in them, and I would love to maybe exchange art or CDs with a playlist out of favorite songs on there and such. I would love to have someone that I can write handwritten letters to, or long emails. I would be open to texting as well, but I really would prefer letters and emails. I do not have an age preference, and I am open to any location.
You can contact me by going to my tumblr ( savcyplvm ) and messaging me, or emailing my other email (finnhopper2017 @ gmail . com ) which will not be the one used for being pen pals if we end up doing emailing instead of letters)).
When it comes to investigating things, Republicans really couldn’t give a rat’s ass if they’re wasting time, or if they are actually investigating the right people. They’ve spent countless tax payer dollars investigating and re-investigating what happened in Benghazi, Libya, but have stayed remarkably quiet when it comes to the war in Iraq, which was a war of choice based on lies. One person who…