iPhoneless Round 2: iPhone vs Toilet & Vodafone insurance.
So a week ago today I dropped my 3 week old refurbished iPhone 3GS in the toilet. Within a matter of minutes the screen started to fade, the back light went out and I died a little inside again.
I made an insurance claim on the Friday through Vodafone Coverme Insurance as I had done a month and a half earlier when my iPhone broke when I dropped it walking home from work.
Based on my previous painful experience of waiting almost 4 weeks for the insurance claim to be approved and have a
new refurbished handset ordered and then delivered to the store, I was prepared for the worst.
I was pleasantly surprised when this morning I received an email advising just 4 days after dropping my handset off for assessment that the claim was approved and a new handset had been ordered. I only hope the next stage of the claim goes as quickly and before I’ve even paid my last excess a new handset (and associated excess) is in my iPhone deprived hands.
For the time being, I’m sticking with a borrowed K850i which required a software upgrade to partially fix the buggy Vodafone firmware that is installed on operated modified handsets, one thing I’m glad Apple didn’t let them do with the iPhone!
UPDATE (28/6/2011): Only 6 business days after dropping my phone off I get a message saying my replacement is available to collect. Very impressed by the turn around time this time around, much better than my last experience.