diagnostic-test

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Above text reads: “Make reading easier and faster with BeeLine Reader! BeeLine uses a color gradient to guide your eyes from the end of one line to the beginning of the next. This seemingly simple tweak makes reading substantially easier and faster because it allows you to transition between lines quickly and effortlessly. Thousands of people have taken our online diagnostic test, and over 90% of them saw a benefit from BeeLine. Many people are able to read 20% or 30% faster with BeeLine, even on their first try. 

Our Chrome extension works great on news articles, wikipedia pages, and other text-heavy websites. You can choose between several different color schemes, and more features will be coming soon.”

Self Diagnosis Misconceptions
  • How anti-self dxers think I self dxed:
  • Me: *reads post about disorder and mildly relates to half a sentence of it* sounds edgy *loudly screams from the rooftops that I Definitely Have The Disorder*
  • How I actually self dxed: (note that this takes place over a period of multiple months)
  • Me: *reads post about disorder* wow I really relate to this but I don't have that disorder so I'll just ignore it.
  • Me: *reads and relates to many more posts about that disorder* ok, I should probably look into this more.
  • Me: *looks up official diagnostic criteria for the disorder* huh, I guess I don't have it.
  • Me: *reads and relates to more posts about the disorder* hmm… this is kinda weird…
  • Me: *looks up the diagnostic criteria again, this time recalling past incidences of symptoms* wait I… actually do enough of these symptoms to get I diagnosis… how did I not realize this the first time…?
  • Me, weeks later: but what if I actually don't?
  • Me: *looks at the diagnostic criteria again, remembering even more past symptoms* ok I most likely really do have this disorder.
  • Me again: but what if I really don't
  • Me: *takes at least half a dozen online tests based off the official diagnostic criteria*
  • Literally every test: You might/probably/definitely have moderate/severe (disorder). You need to see a mental health professional.
  • Me: ok, the evidence so far suggests I have this disorder
  • Me, forever questioning my own perceptions: ok but what if I don't
  • Pidge: The diagnostic tests said the castle's engine systems are normal.
  • Hunk: It's off by one percentage point!
  • Pidge: It's within range!
  • Hunk: If your DNA was off by one percentage point, you'd be a dolphin!

anonymous asked:

Do you (or vets in general) get annoyed with the people who bring in their pet for every little thing? Like, I know the little weird spot on my cats paw is probably just a keratin growth and not cancer but I still want to take him in to have it looked at. Am I being a helicopter pet-mom?

Broadly speaking I would prefer owners that bring their pet in for ‘very little thing’ over those that don’t bring them in until it’s too late. As I often tell people in the wee hours of the night at the emergency clinic…

…I would always rather see you for paranoia than for regret.

There are different sorts of people who bring their pets in ‘for every little thing’, and to be honest they vary in how annoying they are.

  • Owners that come in with any little concern, listen to our recommendations and follow instructions. Welcome any time.
  • Owners that come in with any little concern, but don’t listen and don’t follow instructions and then complain that concern is not addressed hours/days/weeks later when they have not done what we suggested they do.
  • Owners that come in with mystery conditions with vague symptoms, eg not wagging tail as much, but decline all diagnostic tests and complain when we haven’t diagnosed the problem.
  • Owners that call all the time, but refuse to bring the pet in for us to look at it.

So anxious pet parents don’t bother me at all, if they actually listen and aren’t just wanting to have their own thoughts validated. They’re not a waste of time. There have been scenarios where a worried owner with a gut feeling has brought pets in early enough to have medical conditions detected before the pet became critically ill, so it’s always worth checking is something seems to be amiss. I wont ever tell someone not to get their pet checked if they’re concerned.

Common Vocabulary Your Veterinarian Might Use

Have you ever been to the vet but were a little confused by a word or two they said? Have you ever wondered what those fancy words actually mean? Well, never fear, your friendly vet student is here to give you a list of commonly used medical words and definitions that you might just hear at your next vet appointment. 

-> CBC/Complete Blood Count: This is a type of bloodwork that looks at numbers for the different types of cells in your blood, such as White Blood Cells (WBC), Red Blood Cells (RBC), and platelets, to name a few. 

-> Blood Smear: Where blood is smeared on a microscope slide and analyzed for RBC morphology (anatomy/shape), organisms, what types of WBCs are present, etc. 

-> Anemia: Means a decreased number of RBCs and/or hemoglobin in the blood, resulting in weakness or paleness.

-> Neutrophil: Type of White Blood Cell, which is a cell of your immune system that can be elevated in inflammation, infection, etc.

-> Chemistry: This is a type of bloodwork that looks at the body systemically, such as kidney values, liver enzymes, glucose, cholesterol, electrolytes, etc. 

-> Urinalysis: This is where the urine is tested for things like pH, glucose, ketones, blood, etc. This can also be paired with a sample of said urine being analyzed on a slide for cells, crystals, or casts. 

-> Diagnostics: Tests (bloodwork, x-rays, etc) to figure out what the disease/problem is.

-> Baseline Diagnostics: Your baseline diagnostics (in most cases), would be a CBC, Chemistry, and Urinalysis.  

-> Radiographs: Commonly referred to as x-rays. Abdominal x-rays = abdominal radiographs.  

-> Fine Needle Aspirate (FNA): Where a needle is inserted into a mass/lump/bump and is then put on a microscope slide to see what sort of cells (if any) are present in said lump.

-> Alopecia: Loss of hair

-> Hepatic: Referring to the liver. 

-> Renal: Referring to the kidney.

-> Neoplasia: AKA abnormal growth of tissue, AKA cancer. 

-> Metastasis: Spread/growth of cancer. Metastasis to the lungs = growth of tumor from primary location to the lungs. 

-> NPO: Nothing Per Os (no food/water)

-> UTI: Urinary Tract Infection

-> URI: Upper Respiratory Infection

-> DOA: Dead On Arrival 

-> ADR: Ain’t Doing Right.

can i rant about something that i feel like is super important yet extremely understated? ok here goes:

heath care givers, scientists, and other health advocates oftentimes overlook the obstacle that poverty has on cancer prevention. i’m not talking about treatment, which we all know can absolutely devastate a family’s finances. i’m talking about the “simple” and “easy” day-to-day lifestyle actions that can dramatically decrease one’s risk of certain cancers, and how they can be hard to achieve when money is tight. 

take sunscreen for example. sun protection is the #1 best way to decrease one’s risk of skin cancer, the most commonly diagnosed type of cancer. but sunscreen can be a luxury when that ~$6/bottle needs to be spent on food, or saved up penny by penny for utilities or rent. and take into consideration that many low-wage jobs are spent outdoors, like farm workers. 

diet and exercise–other great ways to lower the risk of certain cancers (and other diseases). but the ratio of fast-food places to grocery stores with fresh produce can be extremely skewed in poorer neighborhoods. and then think about how much $5 can buy in terms of fresh vegetables and fruits (and then other ingredients to cook them with, along with the utilities to keep them fresh/cooked well) vs items from the dollar menu at mcdonalds. i see so many ads calling for the “mediterranean diet” to prevent cancer, and i always think… ok that’s pricey. fish is pricey. also if i was someone who worked a labor-intensive job, and only had $3 to spend on lunch, would i go for a low-calorie salad, or a high-calorie high-protein burger? 

and trying to jog through unsafe streets, without access to nearby and well-maintained parks? not easy. 

and then there’s cancer prevention routines at the clinic–like mammograms and pap smears and visits to the dermatologist to get a mole checked out. covered by insurance or not, these procedures involve having that time off from work/other responsibilities, and having the transportation to get to the clinic. again, very real obstacles for those who can’t afford them. 

none of what i’m saying here is new, nor is it isolated to just cancer prevention. talk to anyone experiencing or has experienced poverty about these concerns and they’ll say “well duh”. but the thing is that we–the people advocating for these “simple” cancer/other disease prevention strategies–are not listening to them and making the necessary changes to society. all i hear from scientists and doctors is “prevention is key!!!” and yes, that’s true, but i want to yell back “well what are you doing to address the societal and financial barriers to that!! your fancy DNA test to detect cancer early is neato and all but can everyone afford it!!!” 

and i get it. sometimes we as scientists and doctors can’t really have control over this (money has to come from somewhere, and we all have mouths to feed). but as a society, a community of people who can care for others, there are things we can do: raise minimum wage. have better employee benefits like more personal time off (to go to clinics). expand public transportation. have affordable universal healthcare. aliquot more government spending on scientific research to offset costs. promote neighborhood gardens, parks, better infrastructure (without gentrification). end the cycle of poverty and crime by means other than prison (like reaching out and understanding mental health needs, improving public education, etc). basically make the fundamental changes to society so the downstream effect is that people can realistically afford positive impacts to their health. 

bottomline: we can’t hope to prevent or cure cancer–or any other disease–until we address affordability and accessibility. a new diagnostic test is sweet and all, but it does absolutely nothing if it can’t actually help people

what i hated most about taking piano lessons was that my teacher expected perfection.

i used to go to a music school for weekend lessons, and she taught me, an 8 year old, music theory. i was eight! how was i supposed to be able to apply that to composition and sheet music?

when my teacher retired, i searched for a new one. my new teacher had a grand piano in her living room, but it was full of soft couches and she let me do my homework in the kitchen. she didn’t care as much about music theory, and when the structured books were too easy for me she recommended other classical pieces. she let me choose what i wanted to play and how i wanted to play it. it wasn’t perfect - i still don’t understand music theory or history. but it was better.

i went back to my old teacher, to see if i could pick up music theory again. i played für elise at the first lesson, as a diagnostic test of sorts. she told me i was playing all wrong - my fingering was wrong, and beethoven wanted it this way. i didn’t understand. beethoven was long dead - why would he care how a 14 year old from california played his pieces as long as it sounded good? sometimes the piece sounds angry, sometimes it’s longing and sad.

music should not be about perfection and playing it exactly the way the sheet music says. it should be about emotion.

if every pianist played für elise the same way, what would be the point of listening to classical music?

anonymous asked:

botw zelink request! :) link attempts to draw zelda

I have not finished BOTW nor have I freed all the Divine beasts. This is also the first BOTW fanfic I’ve ever written! 

It was all Revali’s fault.

If you asked the Rito he would have denied everything, the smug bird. But Link was certain the cause of his incredible embarrassment was all thanks to Revali.

Keep reading

PSA

“A diagnosis by a mental health professional is something entirely different from doing a quick search on Google and deciding that the condition you read about is yours.”

Listen, budy… pal…

That’s not how self diagnosis works.

Self diagnosis involves extensive research which takes hours on end.

Self diagnosis involves interacting with people who have said condition or reading up their experiences.

Self diagnosis involves looking for reliant diagnostic tools like tests on the internet (which do exist by the way, but finding those takes a lot of time as well).

Don’t belittle self diagnosis because you assume that it involves only a quick research.

Don’t belittle self diagnosis because your perspective on it is wrong and you never needed to do that.

Don’t belittle self diagnosis because there are some people who self diagnose like that. Don’t belittle people who researched for so long that they know better than their therapist.

Thank you.

Better

“Green Four to base, ready to take off!”

“You’re not Green Four, I’m Green Four,”  Shara corrected as she pulled the boy back into her lap and finished adjusting the safety straps.  “And you have to finish pre-checks before you tell flight control you’re ready.”

“What am I then?”

“What’s your favorite color?”

“Black!”  the boy exclaimed, his hands clapping together.  “Black One!”

Shara chuckled and pulled on the strap on his helmet, making sure it was nice and tight on his little head.  “One isn’t a call sign.  It’s Black Leader.”  She guided his hands across the controls, showed him the engine diagnostic, tested the flap controls, all the other things before nodding that they were nearly ready for take off.

The boy took a breath and licked his lips.  “Black Leader to Yavin control, we are ready to launch!”

There was a stifled laugh on the other side of the comm before the response,  “Roger that, Black Leader.  Clear for launch.”

“Okay, gently now.  Keep her even.”  Shara’s hand wrapped around her son’s on the flightstick.  She showed him the stabilizers, but his fingers weren’t quite dexterous enough yet to control all four.  It was a little bumpy, that first pull upward, but Shara was patient and Poe was determined.  “Pull left… now right… good job!”

“Can we roll?!”

Shara grinned, but gave a slight shake of her head.  “Not today.  Got to make sure you get your space legs before we try any acrobatics.”

“I’m not gonna barf, Mama.”

“Oh, I believe you, but let’s go see the stars.”

Vets offer diagnostic tests for a reason!

Some of the people I volunteer with were talking about how they disliked their old vet because they wanted to do diagnostic tests before prescribing medications whereas their new vet will just give them whatever they want without any additional testing. It makes me really mad that this is what the public thinks distinguishes a good vet from a bad vet. They never outwardly said that vets are only doing it to make money, but they complained for a good five minutes about their old vet suggesting perfectly reasonable diagnostic tests and about that vet being conservative with handing out controlled substances. Their current vet is an older gentleman, apparently very near retirement, so I feel like this may be kind of a generational difference in schooling/experience. Regardless, veterinarians suggest tests for a reason. These people were complaining about their old vet wanting to take radiographs for something that they felt they knew for sure what it was, but could you imagine if their vet had refused further diagnostics and it had been a tumor? Or a fracture? Can you imagine the backlash if a vet was wrong about a diagnosis because they didn’t offer further testing and an animal suffered? There’s no winning. Either we are money hungry and offer services just to make a profit, or we are too cheap or too incompetent to actually diagnose a problem. Vets are not psychics. Education and experience can make a person very familiar with the signs of a particular affliction, but for the vast majority of ailments we need additional testing to confirm what we are seeing and prescribe the correct treatment. Being wrong about a diagnosis will also lose money in the long run if you are paying for a treatment that is incorrect for the problem. Plus, if we don’t offer a service, and notate very clearly that we did but the owner declined, we can get in serious legal trouble (because clients WILL try to sue). Your vet isn’t trying to rip you off by suggesting diagnostic tests. If they suggest it, that is what they truly believe is best for the animal and necessary for their treatment. You can always decline, but you don’t need to be an ass because your vet is trying to do their job.

youtube

I can’t put into words how MAD this video makes me. It’s absolutely infuriating.

It’s a portrayal of the “heartless money-hungry veterinarian” that so many people believe is the truth. I’m sure there are a few greedy vets out there - but that is a very small minority. Most vets are overworked and underpaid, paying off hundreds of thousands of dollars worth of 8+ years of schooling and college loans.

People entering this field realize that they will have to work nights, weekends, holidays away from their families and friends. They realize they will be in a huge amount of debt and not making a huge amount of money to pay it off. They realize they will have to deal with sad cases, and emotional (angry or sad) owners. People who chose this career do so because they care about the wellbeing of the animals.

If a medication or a prescription food is being advised, don’t be afraid to ask your vet why. I’m sure they have a good reason for prescribing it and explain whether it’s an option or a necessity.

Most of the time, veterinary staff will TELL you that you can get the medication/food cheaper by taking our paper prescription and going to petsmart, Walmart, Chewy, Amazon, etc. We offer being able to pick it up at our office since it may be more convenient.

Most vets genuinely care about the well-being of your animal (even if they are frustrated with the attitude of the owner). People don’t realize how much medical care costs, since most human medical costs are covered by insurance (and yes, there is pet insurance, and yes, it does help a lot).

The fact that monetary constraints play such a HUGE part in veterinary medicine (compared to human medicine) means that beautiful, ideal treatment plans created by the doctor often can’t be put into use. This is something most human medical doctors will never have to deal with.

Treatments can’t be done for free, because if they were, the hospital would go out of business. There would be no way to pay staff so that they can pay their own rent, and there would be no way to pay the hospital’s bills or for supplies. Without the hospital, no pets would be able to be treated.

Sometimes diagnostics are necessary. If YOU go to the doctor or the hospital, would you be surprised if they want to run bloodwork or take x-rays? They’re not magicians who will immediately know what’s wrong with you from symptoms that could be caused by hundreds of different conditions. And guess what - our patients can’t talk and tell us if they’re nauseous, or that the pain is coming from their back, or their upper abdomen.

Being pushed to run extra tests so that the vet can get extra income is ridiculous. If anything, the owners will be the ones to ask about running “extra” diagnostic tests for peace of mind, and the veterinarian will explain to them that the tests are expensive and won’t give us any more information, but can be run at the owner’s request.

Absolutely no one is pushed to keep their animal alive when they want to euthanize for “extra money”. Veterinary staff often express their recommendation for humane euthanasia in clearly suffering pets.

“Cat MRI’s” and “cat root canals” are not just some scam as portrayed in the video. Animals do get neurological conditions and painful tooth rotting that need to be addressed. I don’t understand how this part even makes sense.

You would never be threatened with “if you don’t do this, your pet is going to die” for money. You would only be told something that serious unless that’s completely true.

I can’t.

anonymous asked:

hey, congrats on the gre score! any tips you can give us on studying since you did so well? i'm finding memorizing words rly hard. tips for each section please! & how was the timing? rushed?

Thank you very much! And sure, I’ll do my best, although I think studying depends wildly from person to person–for example, many of the grad schools I’m applying for explicitly state they don’t consider your math score, so I didn’t spend much time prepping for that. Timing is also quite subjective, because while I have time to check my verbal answers, I always have to guess on 2+ quantitative problems because I’m not that quick with sums.

First, invest in a practice book. I highly recommend Manhattan Prep’s 5lb Book of GRE Practice Problems, which is only $12 on Amazon right now. Not only is it as ridiculously expansive as the name suggests, it includes a diagnostic test, 9+ fully outlined and explained essays, maybe one thousand vocab words, and a solution explanation for each math problem, broken down by type (ie probability, triangles, sets, etc). In addition, a quick google search will pull up free online practice tests (three from ETS, the actual GRE-makers) which mimic the computerized test exactly–and they’re free, so why not at least power through a few sections?

Now, more specifically:

The Written: No one wants to spend 30 minutes writing a practice essay, but at least try to do a few full, typed essays from practice prompts (preferably from a source that also includes full 4, 5, and 6 essays to measure yourself again). Type it somewhere without spellcheck, because you don’t want to be like me and realize during the exam that you can’t remember if millennial has two Ns. Because I feel confident in my writing skills, I usually only outlined the essays for my practice test, but this allowed me to compare my line of reasoning to the examples given. Standardized testing demands a very particular type of logic. If you want to be especially thorough, you could mark up an example 3 or 4 essay with thoughts on what could have made it a 5 or 6–by learning to efficiently recognize others’ shortcomings, you may be better equipped to see your own.

The Verbal: Flashcards. All day, every day, until you despise the English language (but also start to recognize your expanded vocabulary in the wild–just the other day I heard both laconic and taciturn on Buffy). Manhattan prep has online flashcards, but I went ahead and made a huge set on Quizlet (because I love making flashcards). Quizlet allows you to star words you have a lot of trouble on. I found that 200+ words quickly dropped from my list, and I began to recognize others showing up repeatedly on practice tests, which helped me gauge what was really important to know. (Flue? Probably not going to come up. Quixotic? Most definitely.) On any of the passage summary readings that sound like trick questions, I write out what the question/answer is saying in my own words, along with any unspoken assumptions. This saved 5+ points on the test, because a lot of the questions are purposefully written with assumptions that logically follow–but if the question doesn’t ask you to make a conclusion, stay to what the text says to the letter. It’s not testing your ability to be a rational, practical thinker, it’s testing your ability to jump through its evil, evil word-hoops.

The Quantitative: Aside from a basic college algebra review, I haven’t taken a math class in almost six years. The math section is bittersweet: While it does rely more heavily on reasoning than on equations (and unlike math, reasoning is familiar to my day-to-day life), it still expects you to memorize obscure equations. And it forces you to use a tiny on-screen calculator with minimal functions. When the SAT is vastly kinder, you know they’re just screwing with you. (Have I mentioned how expensive this test is? Honestly, that price is a large part of the reason I was determined to get it right the first time. But I digress.) To supplement my prep books, I had a friend tutor me in concepts I’d totally forgotten, and I made a cheat sheet of formulas that the GRE excepts you to know. (Not a literal cheat sheet, GRE police–I know you’re watching me.) Some of those are as follows:

  • Quadratic equation
  • Slope of the line
  • Areas of equilateral triangles + assorted polynomials
  • Area of part of a circle
  • Standard deviation principles
  • THE GODDAMN COMBINATIONS EQUATION
  • Regular/compound interest

That’s not comprehensive, but it’s a start. Tailor it to your own needs, and decide how important math is to you/your top grad schools.

This is the part where I repeat all the cliched stuff about going in well-rested, remaining calm even when the timer flashes the 5 minute mark, and remembering you can retake it in a few weeks. Really, it’s important to remember that this is a test designed to measure skills you don’t actually need to be a smart person. Decide ahead of time the minimum scores you’ll send (check data for your intended schools/programs and national percentiles). And if you have any more GRE/academic questions, I’m absolutely open to support you as best I can!

Another one of my favorite things about vet med is all of the ‘temporary pets’ I have.

Your dog who has to stay the night? They’re currently in my arms, huddled against my side as I read over their paperwork, being told frequently that they’re a good dog.

The cat you left for additional diagnostic testing? Consider them cuddled and kissed on the top of the head at least twice.

Why self-diagnosis is important and should be valued

When I was young, I walked, talked, read, and played computer games at an astonishingly young age.

When I was ready to go to school, I was tested to make sure I could handle it because I missed the kindergarten cutoff and they declared me ‘smart’. 

From the day I walked into elementary school, I was constantly ace-ing every exam and being given material from the grades above me. I was every teacher’s dream student–intelligent, great at memorizing for tests, and extremely diligent with my work.

But from the moment I walked into school, I was ostracized and hated by my peers because I was different. I used to pinch other kids, so they sent me to be tested for ADHD. But I didn’t have ADHD. I was just ‘smart’.

I used to be so absorbed with my special interests that other kids would taunt me all the way through high school. But there was nothing wrong with being different. I was just ‘smart’.

I used to say and do things that offended many people and made the other kids bully me. But I was just ‘smart’. 

I graduated high school at the top of my class, because I was just ‘smart’.

Then I went to work, and I started utterly failing at simple tasks. I was no longer ‘smart’ in the way the school system had set me up to think I was. I was intelligent, but I was struggling so hard because I had no idea why I was still so socially inept. 

I started researching autism when I was about fifteen, but at the time I felt so silly self-identifying and there was no way for me to pursue diagnosis. My self-diagnosis came after five years of reading materials and self-assessing using the same diagnostic tests used by psychologists (AQ, RAADS, and many others). But because I was just ‘smart’, there could obviously have never been anything wrong with me. No teacher or parent or anyone would take two seconds to put the pieces together that made it so obvious that I was autistic, because I was just ‘smart’. 

I am still undiagnosed because insurance is stupid and college eats a lot of money. But without my self-diagnosis, I would never have learned how to self-care. I wouldn’t have learned how to advocate for myself as an autistic even without a professional diagnosis. I wouldn’t have survived college, and I wouldn’t be surviving work. 

Because the current American school system equates being able to memorize with being intelligent, and because the field of psychology has systematically ignored female autistics for so long, I was the only one who ended up being ‘smart’ enough to figure out what my differences were and how to cope with them.

When someone has taken the time to both discover and accept that they have a disability or a mental illness, they are not vying for your attention or sympathy. They are not trying to be their own doctor. They’re just trying to survive.

TalesFromRetail: They were going to charge £400?

Sorry for formatting on mobile. So me will be me Customer will be Cust

I work in retail in a uk electronics retailer and this tale takes place today and yesterday.

So a customer comes up to me looking for a new laptop, I show him around a few of the laptops and he states he needs something portable but powerful, of course these two things usually mean a 13 inch laptop with an i5 or i7.

Me: so what do you need it for?

Cust: “well the laptop has to be powerful but I need it to be lightweight as I’m an international student.”

Me: “right okay well here’s a few laptops we have that fit this description”

Note about these laptops they’re usually around £600-£1000 depending on brand and specifications

Now I notice the customer is carrying a laptop in a carrier bag and ask him about that one, just being a bit nosey but also making conversation as I show him around the laptops.

Me: “So what’s wrong with that laptop”

Cust: “oh the battery has blown up and doesn’t power on anymore”

Me: “right okay, can I have a look?” So he takes it out of the bag and I notice it’s a MacBook Air, being the stores Apple person I ask if I can have a look.

Now I notice that it has another computer shops sticker on the top of it so I ask about that.

Me: “I see you’ve taken it to the other computer store (part of an apple style chain with a shop literally down the road that people mistake for an actual Apple Store) down the road, what did they say is wrong with it”

Cust: “they didn’t open it up but they said it would be £400 for the problem I told them I thought it was”

Me: (internally) “they’ve quoted this and haven’t even had a look at it. No surprises there”

So I took the mac from the customer and walked him down to the apple counter of our small store, I plug it into our mac charger and notice it’s lighting up green but not switching to amber which it would do. So just out of habit I perform an SMC reset (basically a hard reset to tell the mac to get it together) on the MacBook and it turns on.

Cust: “ oh my gosh you’ve got it working”

Me: “yeah I just want to run some diagnostics to make sure this isn’t a fluke”

I got the customer to change the language from his native to English and got to diagnostics. The tests came back fine and the battery reported fine.

Me: “it’s in good working order with no problems it just needed this reset and now it’s fine however your charger is toast so you’ll need an new one of those”

Cust: “that’s amazing thank you so much, my dissertation was on there and I would have to start it again”

Now I’ve just completed my dissertation so completely understand the situation and the stresses of university life.

Cust: “how much will it be for the fix?”

Me: “nothing, it was a fast 2 minute fix no need to worry”

To this the customer becomes all thankful and happy and tells me he wants to pay for dinner and I insist it’s okay and just part of my job. So he’s on his way with his mac in working order and a warning not to use the charger and use an extra form of storage to backup his work.

Today he came back in to purchase the new charger and was looking specifically for me in the store. He had gone out and bought me a cake and macarons from a high end cake shop. At first I said I couldn’t accept (was thinking of work and the cake obviously costing a lot of money) but after much insistence I did accept and the customer left happy and I left work later in the evening with a cake in town and a smile on my face.

Not all customers are difficult and it left me with so much joy at the end of the work day.

By: Salad___Fingers

Autism cases in same family more often carry different genetic risks – study

A major study of autism in families has found that brothers and sisters who have the condition often carry different genetic risk factors that make them prone to the disorder.

Research on 85 families found that siblings with autism had the same genetic risk factors less than one third of the time. In nearly 70% of cases, tests on the siblings revealed little or no overlap in the mutations known to contribute to the condition.

The findings challenge the presumption that the same genetic risk factors are at work when autism runs in families. “We knew that there were many differences in autism, but our recent findings firmly nail that down,” said Stephen Scherer at the University of Toronto.

“This means we should not be looking just for suspected autism-risk genes, as is typically done in diagnostic genetic testing,” Scherer added. Instead, he said a full assessment of a person’s genome was needed if genetic information was ever going to inform their treatment.

In years of research, scientists have identified more than 100 genetic mutations that seem to contribute to autism, suggesting that a wide variety of biological processes are involved in the behavioural disorder.

In the latest study, known autism-risk genes were found in 42% of the families who took part. Brothers and sisters who shared autism-related mutations displayed more similar symptoms than those who did not, according to a report in Nature Medicine.

Less than a third of autistic brothers and sisters share the same genetic risk factors. Photograph: Jane Bown