Question: Why when the shoplifting alarms go off do baby boomers just keep walking? 

Like 9/10 I have to chase down a baby boomer to make sure they are not stealing compared to those of the younger generations who normally stop and prove without asking that they are not shoplifting? Even when they are the only ones to walk through and the alarms go off, they still keep walking and become  very rude when you ask to see their receipts to make sure and it’s normally the opposite with millennials.

Like no ma’am I do not think you are a shoplifter it’s just that the machine thinks you are and I have to verify or discredit what the machine is saying. 

Am I the only one who notices this?

I don’t get how people are just…so nasty to their servers.

I went out to eat today at a pizza place and my waitress brought me a refill without me asking and I was like, “Oh thanks so much!”

And she just got the most startled look on her face, like she was flustered that I had said thank you of all things.

When she came back a few minutes later with the check, I complimented her socks (they had a super cute pretzel pattern on them and I’m a sucker for fun socks) and her face absolutely LIT up. We had like a three minute conversation about how they’re the only part of her outfit she can really customize, having a uniform and all that, and she left with a grin on her face.

But the fact that she seemed surprised that someone was being nice to her was just so upsetting to me.

Your servers are human. Treat them like it.

I hate working at a store where baby boomers love to shop
  • Baby Boomer: Gets offended when they have to wait in a line
  • Baby Boomer: Gets offended when we don't have the item they are looking for
  • Baby Boomer: Gets offended when they have to use the internet
  • Baby Boomer: Gets offended when all the associates are too busy with other customers who was there before them and now they have to wait till someone is free
  • Baby Boomer: Gets offended when they waited at a register that no one was working at and no one showed up to help them
  • Baby Boomer: Gets offended when they have to carry things
  • Baby Boomer: Gets offended when an associate goes on break
  • Baby Boomer: Gets offended when an associate corrects them on something
  • Baby Boomer: Gets offended when we no longer had an item that they bought 30 years ago
  • Baby Boomer: Gets offended when they can't return something they bought 30 years ago
  • Baby Boomer: Gets offended when they see a non-white manager
  • Me: I don't appreciate the lack of respect you are giving me
  • Baby Boomer: Your generation is so sensitive.
An incomplete list of my favorite customer interactions
  • A phone call: 
    • Me: Thank you for calling This Bookstore, how can I help?
    • Customer: I’d like to talk to Tom please.
    • Me:…there’s no one named Tom who works here.
    • Customer: this is This Bookstore, right?
    • Me: yes. 
    • Customer: Then I’d like to speak to Tom
    • Me: Sir I’ve worked here for a year and a half, and there hasn’t been anyone named Tom. 
    • Customer: well can I leave a message for him? 
  • A different phone call: 
    • Me: Thank you for calling This Bookstore, how can I help?
    • Customer: I’d like you to order something in for me. 
    • Me: Sure! Do you have the ISBN or the author’s name or the title? 
    • Customer: it’s a vinyl record. 
    • Me: we’re a bookstore?
    • Customer: Yes. I’d like you to order it for me off Amazon. 
    • Me: You want us, an independent bookstore, to order you vinyl records off Amazon
    • Customer: yes. 
    • Me: Sir, that’s not a service we provide. 
    • Customer: Well I don’t believe in credit cards or the internet so I need you to do it for me. 
  • Yet another phone call: 
    • Customer: Yes I’d like to order this book in. 
    • Me: Our distributors don’t carry that book, sir. I can see about getting a used copy in. 
    • Customer: Sure!
    • Me: Okay, it looks like the used copy is going to be $122 plus our handling fee. 
    • Customer: Google says it’s $42.
    • Me: Then your best option is probably to order it online. 
    • Customer: Okay. Do you have the phone number so I can call google? 
  • Feel free to add your own