we have these punch cards where you gotta purchase a certain amount, and get another certain amount taken off for the next purchase.
pretty much turns into a coupon after you reach the goal.
let me repeat.. NEXT PURCHASE
this lady wanted to purchase this item that was rather expensive.. so she had the punch card and asked for more details about it.
i told her that if you spend like lets say 20 bucks more then she can use the coupon function after the goal is reached.
“oh, then i can just buy the [expensive item] and use the coupon in the same purchase.”
it clearly says NEXT PURCHASE on the card. when i said no, her tone went deep– asking why it wasn’t allowed.
it was a flawed answer and i could’ve said something better… i’ll admit, but i got irritated because i knew where this conversation was exactly headed and the fact that she was literally staring at the punch card in her hand when she walked up to me. like bitch, you fucking read it already.
“that’s just how it is.” is what i said.
she asked for a manager, but i was in charge at that moment because they weren’t there. when i said that, she just walked away.