I was able to make contact with my aunt today.

My mother called the cell phone company ‘Claro’ and the representative asked for the cell phone numbers of several of my family members. He extended their service to their phones for free and we were able to reach my aunt today (thankfully her phone had battery).

If anyone is trying to reach their family in Puerto Rico, call Claro and give it a shot.

Claro: (787) 775-0000