i work at a small local business. we do everything by hand, including tax exemptions, which require all the info off someone's driver's license. so it pisses me off to no end when some old person buys $2.50 in greeting cards and says "OH, AND I'M FROM [sales tax exempt state]." like, really? you wanna save 11¢ that bad I will GIVE YOU the change from my own pocket rather than hold up everyone else in the store to fill out this fucking form.