One of the stylists misunderstood me when they helped me with a client yesterday. I asked her to tone with 9nb, but she heard 9b. My client text me saying her hair was grey and green and streaky looking. 😱
Its an easy fix of just pre arting and retoning. But i feel so bad. She has never had anyone else work on her for me before. And she the perfect client who always rebooks, buys products, and recommends people. And the one time i ask someone else to help me with her, we turn her white. >.<. So now im going in very early to fix it. But its ok. Itll look normal in no time.