I have a question for anyone who's ever worked in a nail salon. I love getting my nails done professionally, but I have social anxiety and I'm terrible at making small talk. My anxiety also makes me feel guilty for not talking to the person who's working on my nails. Is it ok that I just end up playing with my phone or reading during the appointment? I promise that I'm not trying to be rude. How do you and your coworkers want customers to treat you?