I work at a place that repairs watches. The work itself is great fun, but the customers. Oh god, the customers.
We’re inside of a mall and the place itself is a full square kiosk that you enter from one side through a wooden gate. We’re fully enclosed in here and it sometimes feels like a jail cell(this has relevance later on).
I have so many stories that I could tell, but I’d be here for ages, so I’ll just pick out a few:
Once a frantic woman was pacing around my kiosk as I came back from a break. I opened the large wooden gate, entered in a key code on the alarm system, then unlocked the combination lock on the lower part of the door to let myself in. Once fully inside the kiosk, this frantic woman rushes up to the counter in front of me and gasps “I NEED MY BATTERY CHANGED! DO YOU WORK HERE?!” Like, first off, settle down. It was your average, run of the mill watch, not life threatening if it died. I actually have a regular customer that comes in for batteries who could die if her watch died and was unable to remind her to take her medicine, but this lady was just nuts. And this was already the day from hell and I bit back “Obviously.” Lady. Are you serious? I’m INSIDE the kiosk. I had to use TWO pass codes to get in here. You WATCHED me put them in. I wanted to shake my head and say “Nope! I was walking by and I wanted to know what it felt like to be a miserable peon that answers dumb ass questions all day! Dream fulfilled!”
The second was much more recent, like last week. A young lady came up, likely in her 20’s. She asks my coworker, word for word, “Can you put time in my watch?” Naturally, he was confused. As am I. He asks if she meant she needed the time set(daylight savings time was just a few days away and some people will spring ahead early, I dunno why). She says, “No, I need you to put time in it!” By this point, I’m shaking, laughter threatening to burst out of me. Coworker actually turns to me and stared blankly because he’s confused. She asks again and he turns back and takes a shot in the dark, “Did you need a battery?”
She’s frustrated at this point, “It HAS a battery!! I need you to put TIME in the BATTERY! SO THE WATCH WILL GO!”
I’m dying! Losing it so hard that I have to hold my mouth closed and bend down out of sight. He just agrees with her at this point, it wasn’t worth more arguing. After he’s done, she asks him how much time he put in it. He said he filled the battery up and she was all set. After she paid and left, we both lost it. I wonder what she thinks time looks like.
This job is certainly interesting!