Yesterday a customer asked me where an item was, and I told her the aisle. She snapped that she'd been looking all up and down that aisle and it's not there!!!! Like yes it is, it's in a weird spot on the shelf but it's very much there. I would've walked her right to it but she was being so rude, I just said "Oh then it must be out of stock :)" [hint: it wasn't]. Be nice to employees if you want decent service.